Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 15, 2022

The app suits my store very well and when I needed support they were very quick to come back to me and sort out my problem. Thank you!

Misty Cashmere
United Kingdom
Over 4 years using the app
Edited May 14, 2020

YotPo has been great! Customer feedback has been integral in identifying who really loves our products and how we can improve our customer experience. The Yotpo team even helped me install some of the code when I changed a Shopify theme. Thanks!

Slab Mule
United States
Over 4 years using the app
October 9, 2016

I find it very useful to get the reviews from customers but i do get emails to remind me there are ones waiting to be updated but there are not any as i update them according to receiving them otherwise very good

Bumpsnbabies Ie
Ireland
Over 4 years using the app
Edited October 11, 2023

The customer service is fantastic - big shout out to Jeorge Kenneth V & Ruzsel John who both helped installed the new 3.0 widgets onto my site with ease - Thank you so much!

Mainlinen Australia
Australia
Over 4 years using the app
March 1, 2023

Its a great product and the support is always spot on. Donner P was extremely helpful and I was able to complete the task I was asking them for help.

We love the product, have used it for years, and it serves us well.

Bella Vado Extra Virgin Avocado Oil
United States
Over 4 years using the app
Yotpo replied March 9, 2023

Thank you for sharing your thoughts with us!

March 1, 2015

Yotpo is one of our favorite apps. Highly effective, easy to implement, excellent customer service. Our customers love reading the reviews and they generate sales. Love it.

2015 TomboyX – Clothing and accessories for tomboys
United States
Over 4 years using the app
August 17, 2023

Professional and speedy service from John B! Provided me with both text and image instructions to solve the issue.

TB-500.com
United States
Over 4 years using the app
April 28, 2020

Great product and great customer service, thanks to Caroline for the quick response in answering my questions.

Anna and Sarah
United States
Over 4 years using the app
February 20, 2022

Kenneth John M is literally the best so helpful and clearly an absolute expert. such a credit to yotpo, got everything integrated and customised with ease

Teddy Maximus
United Kingdom
Over 4 years using the app
February 27, 2014

This app is excellent! Easily installed and immediately impactful!

Ottawa Gifts and Gift Baskets Concierge - Givopoly
Canada
Over 4 years using the app