Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 31, 2019

I absolutely love this app and the customer service. Thank you so much for responding quickly to my issues and during the holiday season. I did not expect to hear back until after Christmas!!!

Tiny Tot Prop Shop Inc.
Canada
Over 4 years using the app
Yotpo replied January 19, 2020

Thank you so much for taking the time to leave a review! Our customer support team is always happy to help- even during the holidays!

August 14, 2013

What a great tool! love that these reviews are verified by buyers, so it's honest reporting!

Madison & Mulholland Collection
United States
Over 4 years using the app
Edited May 4, 2023

Looking for a good Review on your product page? --> Highly recommend Yotpo Review app, they have the best customer support! also I worked with ALLEN M. l on the customer service, he was suuuuper helpful, thanks a lot

NatureGlitz
Austria
Over 4 years using the app
June 25, 2022

Yotpo is great and a big thanks Alan M for your quick and knowledgeable advice! Highly recommend for ecom stores.

Plane Pal
Australia
Over 4 years using the app
August 26, 2021

I had an enquiry about adding reviews to my product page and Ed (support agent) was very helpful and sorted the issue out for me extremely quickly.

LOVE LIGA
United Kingdom
Over 4 years using the app
Edited July 26, 2018

Nice app, real easy setup and integration, highly recommended. Also customer support is really really good. I'm really satisfied

Vapeandoando
Mexico
Over 4 years using the app
October 20, 2022

Rhemy R was very helpful and he fixed all my issues! They spent a lot of time making sure everything worked correctly. Thank you

RD Alchemy
United States
Over 4 years using the app
April 2, 2023

Thanks guys, support very helpful as always. Really good to have star ratings for products and social proof

Glam Jams Kapiti
New Zealand
Over 4 years using the app
Edited May 15, 2016

Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Their customer service is top notch, I actually just submitted a ticket on a minor issue, and Gary wrote me back on a Sunday morning, and is handling it now. The ease of customizing the after purchase emails is fantastic, any idiot can do it... i am proof. The free service is great i am sure, but the premium is so worth it. They really are fantastic.

Ron

Thebuffalowool Co
United States
Over 4 years using the app
June 22, 2022

It is a great app, We had a theme change and Orly from customer services immediately sorted everything out for us. Thanks Orly, Thanks Yotpo

LATELITA
United Kingdom
Over 4 years using the app