Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.
Great support team had a very good experience, sorting out transferring our reviews to a new website. I recently need some more help and the customer service is amazing. Once again top-notch customer service.
We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.
Great customer service! Helped me recover my reviews when an item was accidentally deleted which was huge!!
Great customer service from Arven! Helped me fix an issue in no time.
Thank you for writing a review — we value your feedback.
John B aka John Boss helped me very quickly and succesfully. I needed the reviews removed and he did it within a blink of an eye. Thank you!
I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!
Superb platform, usability, trustworthiness.
horrible customer support and just a waste after their recent change. STAY AWAY