Reviews (7,141)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

November 14, 2024

I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!

CelebrityLASH
New Zealand
Almost 11 years using the app
December 12, 2024

Mitch was extremely helpful in getting our reviews on our site when I couldn’t figure out how to get them in the right spot myself!

Skineez®
United States
Almost 9 years using the app
November 13, 2024

I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.

Ruby Rye Co.
United States
Over 5 years using the app
November 10, 2024

Great customer support. It's one thing if the app works, but if there's an issue (or user error) and you need help, there has to be good customer support. Yotpo has that - they respond quickly through chat and are have helped me figure things out whenever needed.

Bramasole Olive Oil
United States
Over 2 years using the app
December 28, 2024

Wendyle was extremely kind and helped me step by step for everything what I need. Thank you for everything and I will continue learning about Yotpo and leverage it more.

Traditional Kintsugi Shop TSUGU TSUGU
Japan
About 2 years using the app
October 26, 2024

Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!

Nila Botanics
Australia
Over 4 years using the app
December 10, 2024

Jeorge Kenneth V helped me install the review widget to my new theme. It took him just a few minutes to do it. Jeorge was respectful, fast, effective.

Ikaati Tea
United States
Over 4 years using the app
December 4, 2024

I am still new to Yopto and, so far I am glad I made the right choice. Easy to install and set up. I had a small issue with my onsite widget displaying multiple times after each edit. I reached out to Yopto support and Arven from Yopto helped me to resolve the issue with little input from my end. Thank you Arven.

I am confident to recommend Yopto to anyone who needs a user friendly app to collect reviews from their customers!

ArtsofAfrica
United Kingdom
4 months using the app
October 24, 2024

Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.

Double Bay Cosmeceuticals
Australia
Over 2 years using the app
December 22, 2024

Support is amazing on the platform, I got connected with Ethelbert Santos when uploading reviews into tiktok shop, had so much trouble but after talking to Ethelbert I knew exactly what I needed to do as next steps, thank you.

Natural Rems
United States
11 months using the app