Reviews (6,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.
I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I love their technical team. I’ve been using this web app since 2019. I’ve built up so much customer rapport using this wedge, and I recently redid my website and the reviews disappeared but Wendyle fixed it in less than five minutes! I love how you can click on the reviews from the top of the page and go to the bottom to review all your customer reviews on your products!
We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I've been using the Yopto app for my Shopify store for 2 years now, and it's been a great addition. The functionality of the rating app is top-notch and has really helped with customer engagement.
A special shoutout to Ruzsel J and Daniel from the customer support team. They helped me super quickly and were incredibly efficient in resolving my issues. Their support made the setup process smooth and stress-free. Their assistance was much appreciated. Highly recommend!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.
Thanks for your feedback, we really appreciate it.
Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)
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Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.
Highly recommend. Any issues you have they will solve.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Honestly, probably the only service that is worth paying over $200 a month for reviews. Run away from the others.
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