Reviews (7,066)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.
Refine
-
By rating
My experience con this app has been fantastic, your support is very fast and quick. Thank you very much for your help.
YotPo has great support, they have been super helpful in getting us up and running and resolving our issues. App is working great and looking forward to getting more and more reviews!
This is a scam. They say its "FREE" but once you install it, it costs $199 just for a basic plan lmao
Thank you for taking the time to leave a review - we really appreciate your feedback and would love to help sort this out. Clavyl, our support team leader, has already reached out and confirmed you weren't billed for any unwarranted charges as you were using our Free plan. It also sounds like you may be referencing two different pricing plans, so I wanted to share a little bit about our pricing structure: our pricing packages are meant to scale with our customers whether they just launched their site or are 30+ years in the making. So, we offer a free plan, then if you choose to upgrade at any point, the next step is our Growth plan that scales with order quantity starting from $30/month. Please feel free to let Clavyl know if we can help you choose a package that's a good fit for your needs or if we can help out in any other way.
Great app, easy to install and with an excellent customer service team. We are very happy with the functionalities the review tool offers. Reinier was of great help!
So far the Yotpo app is doing a fantastic job for my business. Their support team is swift in communication as their aim is satisfying their clients. I am pleased with the service.
Super capable, and rapidly created healthy reviews across my products from historical purchases. Awesome real-time chat support - that jump in and help you get things optimized.
Support was quick, knowledgeable & helpful. There are some limitations if you are on the free version or monthly payment. We are still at an early stage of testing out this app but so far, we are happy with this app!
Insane customer support! They go above and beyond at high speed! I'm very pleased with the outstanding customer support I had from Mary Ann today. Thank you
Very helpful customer service. We had to re-import all our reviews after having our products accidentally deleted (our fault) and they took care of everything.
I installed the app, added a ton of great quality reviews & even had an issue installing a widget but the support agent (Shyrene D) was incredible! Can't recommend this app more!