Yotpo Product Reviews & UGC

Name: Yotpo Product Reviews & UGC
Brand: Yotpo
Rating: 4.8 (6999 reviews)

Pricing: Free plan available
Rating: 4.8 (6,999)
Developer: Yotpo

Collect and display user-generated content (UGC) such as Ratings & Reviews to showcase social proof.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty.

Stand out on search with Google Seller Ratings and Google Shopping Ads
Connect your reviews with our SMS, loyalty, and subscriptions product synergies
Use our marketer-friendly solution to customize your reviews widget
Leverage Smart Filters to build buyer confidence by displaying relevant content
Seamlessly integrated for effortless syncing of reviews to and from the Shop app

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English, French, German, and Spanish

Works with

Shopify Flow, Checkout, Facebook, Instagram, Google, Klaviyo, SMSBump, pagefly

Pricing

External charges may be billed by Yotpo separately from your Shopify invoice. Learn more

Free

Up to 50 Monthly Orders
Automatic Review Requests
Design Emails from Template
Reviews Moderation
Display Reviews On-Site
24/7 Chat Support

Starter

$15 / month

or $144/year and save 20%

Pricing changes based on order volume
Google Rich Snippets
Collect Photos/Videos
Google Shopping Ads
Share Reviews to Facebook Shops

Pro

$119 / month

or $1,068/year and save 25%

Pricing changes based on order volume
Reviews to GSR
Shoppable Media Galleries
Product/Shopper Attributes
Get Shopper Insights
Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,999)

Overall rating

4.8

Counts per rating level

91% of ratings are 5 stars
6.4K
4% of ratings are 4 stars
272
1% of ratings are 3 stars
59
1% of ratings are 2 stars
61
3% of ratings are 1 stars
203

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets. They appreciate its seamless Shopify integration and social sharing features, which help boost conversion rates and build customer trust. The app's customer support is also frequently praised, with team members like Doner P, Ruzsel J, and Jeorge Kenneth V receiving specific commendations for their helpfulness. This combination of powerful features and reliable support makes the app a valuable tool for enhancing customer engagement and insights.

August 9, 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA

United States

Over 5 years using the app

Yotpo replied August 19, 2024

Thank you for the feedback!

August 28, 2024

The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!

Wholesale Furniture Brokers Canada

Canada

About 6 years using the app

August 28, 2024

We encountered an issue where users couldn't submit reviews from mobile devices using the Yotpo review widget. The modal wouldn't allow necessary fields to be scrolled within. Yotpo's support team responded very quickly to our concerns. They identified the root cause of the problem and guided us through the resolution process smoothly. I'm especially grateful to Arven for their support. Thanks to their quick and accurate assistance, we were able to resolve the issue in a short time, which was a great help.

anemoscope

Japan

Over 4 years using the app