Yotpo Product Reviews & UGC

Name: Yotpo Product Reviews & UGC
Brand: Yotpo
Rating: 4.8 (6922 reviews)

Pricing: Free plan available
Rating: 4.8 (6,922)
Developer: Yotpo

Collect and display user-generated content (UGC) such as Ratings & Reviews to showcase social proof.

Yotpo helps eCommerce brands collect product reviews that drive social proof. With AI-powered reviews widgets, Yotpo makes it easy for eCommerce brands of all sizes to gather high-quality product reviews that impact the path to purchase. Yotpo’s partner integrations make it easy for brands to display reviews and star ratings on social media and search engines like Google. Plus, with Yotpo Reviews, brands can also unlock synergies between SMS and loyalty.

Stand out on search with Google Seller Ratings and Google Shopping Ads
Connect your reviews with our SMS, loyalty, and subscriptions product synergies
Use our marketer-friendly solution to customize your reviews widget
Leverage Smart Filters to build buyer confidence by displaying relevant content
Seamlessly integrated for effortless syncing of reviews to and from the Shop app

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Targeting

Product category

Campaign management

Performance analytics

Conversion tracking

Display options

All reviews page, Badges, Carousels, Filtering, Grid layout, Media galleries, Photo reviews, Review highlights, Review summaries, Rich snippets, Star ratings, Video reviews

Ways to collect reviews

Automations, Email requests, Import and export, Promotions, Referrals, Review migration, Review syndication, SMS requests, Social media UGC

Launched

November 15, 2011

Languages

English

Pricing

External charges may be billed by Yotpo separately from your Shopify invoice. Learn more

Free

Up to 50 Monthly Orders
Automatic Review Requests
Design Emails from Template
Reviews Moderation
Display Reviews On-Site
24/7 Chat Support

Starter

$15 / month

or $144/year and save 20%

Pricing changes based on order volume
Google Rich Snippets
Collect Photos/Videos
Google Shopping Ads
Share Reviews to Facebook Shops

Pro

$119 / month

or $1,068/year and save 25%

Pricing changes based on order volume
Reviews to GSR
Shoppable Media Galleries
Product/Shopper Attributes
Get Shopper Insights
Support

Free

Up to 50 Monthly Orders
Automatic Review Requests
Design Emails from Template
Reviews Moderation
Display Reviews On-Site
24/7 Chat Support

Starter

$15 / month

or $144/year and save 20%

Pricing changes based on order volume
Google Rich Snippets
Collect Photos/Videos
Google Shopping Ads
Share Reviews to Facebook Shops

Pro

$119 / month

or $1,068/year and save 25%

Pricing changes based on order volume
Reviews to GSR
Shoppable Media Galleries
Product/Shopper Attributes
Get Shopper Insights
Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,922)

Overall rating

4.8

Counts per rating level

92% of ratings are 5 stars
6.3K
4% of ratings are 4 stars
268
1% of ratings are 3 stars
57
1% of ratings are 2 stars
60
3% of ratings are 1 stars
199

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

June 12, 2024

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.

Spoil Yourself Natural

United States

Almost 2 years using the app

May 4, 2024

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Hometown Jersey

United States

About 10 years using the app

Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

June 11, 2024

I love their technical team. I’ve been using this web app since 2019. I’ve built up so much customer rapport using this wedge, and I recently redid my website and the reviews disappeared but Wendyle fixed it in less than five minutes! I love how you can click on the reviews from the top of the page and go to the bottom to review all your customer reviews on your products!

Naturalistics

United States

Over 5 years using the app