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One of the best apps in the app store for our business
Very hard to get started took me 3 -4 weeks going back and forth with zapier with little to no help. no telephone, kind of really weak customer service. But once i fumbled my way through. I finally found out how to link facebook links adds with shopify and am very happy now.I think it is now hooking up with facebook and xfering data to shopify I have about 50 new leads in a week.
Overall - Zapier allows our small team to work efficiently and automatic the simple mundane things. It is pretty simple to pick up but when you do have questions. the support team I have run into has been great.
Pros - have every app imaginable to connect your shopify store (every CRM I've looked at is supported). I was able to setup our first ZAP and get it tested within 15-30 minutes.
Cons - I wanted to run two 'Zaps' at the same time but according to their support it wouldn't be allow.
1) Form Submission --> Search & Update Customer
2) Form Submission --> Make a New Customer
Ideally, it would search to see if the customer is already in the database and if not, create a new customer. If the customer does exist, it will update them.
I've been using Zapier for years for many companies. I've only recently had a reason to contact their support team and was blown away by the support I received from Kirk.
Highly recommend this app if you want to build a sophisticated stack of applications without having to use a development team to glue it all together.
I did the free trial. The set up was relatively easy, I only had one glitch which I was able to fix. The integration with Facebook was great for collecting leads and loading them right into Shopify.
I installed this to integrate new orders with google sheets (create new google sheet line for every order).
For many Shopify owners this could be the "holy grail" app integration as different departments and managers could be notified separately if different products were ordered and they could access a separate google sheets for a single SKU (or group) using a filter. The notification and reporting power of this is huge let alone the ability to drop shop for a separate sku as this would allow you to create a filter for product "Engraved widget" and every time the engraved widget ordered zapier would email the engraver and create a separate google docs. When the order is finished the engraver updates the google docs. So powerful and while so many apps do some of this the cost of third party apps to accomplish what this Zapier/ google sheet integration could possibly do is prohibitive to most.
And while the integration works it GROUPS all the line items into a single row. So if a customer ordered 5 different products all the line items are grouped in a single line - worthless.
Zapier has the BEST interface of any of these types of companies and their brand is slick and support normally friendly and responsive. Reason for this 2 star is the response from support on Google doc integration. "This integration isn't high on our list to add right now" Visionary company with not a very visionary method to prioritize. Not expecting support to understand every shopowner needs but at least ask about the "end game" on the need when making the priority list.
I user Zapier for EVERYTHING and it's my favourite tool for automating almost every business task.
Shopify is no exception to this and syncing my sales to Google Drive, Google Cloud Print and MailChip is made a breeze with Zapier.
Zapier is the best app ever! Not only useful for Shopify but for any other platform. They have completely changed the way we work our social medias, leads, sales, etc. It almost becomes an addiction to try to automate everything, we are hooked!
Glad I found Zapier, has really made connecting different programs to share info so much more efficient. Love them!
Zapier worked well for me to integrate Shopify+MailChimp+Gmail