Reviews (85)

Overall rating
3.9
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 11, 2016

Zapier is a great app. You'll need to make a bit of manual setup at first but once it get going, it can replace an low level employee that would be doing a lot of manual entry. So this is worth the money.

There are limitations but over all it's worth it if you find yourself wasting time or paying someone else for this kind of work.

On my end, I use it to add all my orders and details in a clean Google Sheet which automatically updates itself (something I would do manually before). Now that I'm getting a lot more orders this saves me so much time and money.

There are tons of other things it can do that you'll have to figure out or even create your own.

I think this app is a must if you start having a few orders per day and need to automate basic data entry.

Nanukhardcases
Canada
About 1 year using the app
October 12, 2018

We use Zapier to integrate Shopify with our CRM and it works wonderful! Contact information is auto populated which has made our workflow more efficient!

Inspired Kitchen Design
United States
About 1 year using the app
January 22, 2017

Awesome app. Keeps my Mailchimp up to date with all my customers and so simple to set up. Very reliable products from Zapier.

Tennis Gallery Wimbledon
United Kingdom
16 days using the app
June 23, 2017

Just started using Zapier and getting addicted. Need to hold myself back from setting up Zaps that are just for the sake of doing them. I had never heard of Zapier until it was mentioned in a forum and it's really extended the timeline for when we'll need to hire an employee with how much it's automated.

A small portion of our business is dropshipped. Zapier is now set up to automatically take our orders and email them to our vendor in the format they need to process it.

Also, we've set it up to take all of the receipts we have send to us via email, create a monthly Dropbox folder, and name/file those receipts appropriately. That's 80% of our receipts we now don't need to hunt for anymore.

This will definitely be a HUGE asset to our business as we grow and find more processes to automate.

Canadianjerseysuperstore
Canada
16 days using the app
December 19, 2014

Got some Affiliate system integrated with help of Zapier!

Knoxlabs
United States
15 days using the app
January 15, 2018

What a great app and the support is incredible: friendly, knowledgeable and most importantly eager to help which is rather rare these days!
I am now able to survey my customers with typeform, pull in their order data from shopify with zapier, and send the emails automatically 5 weeks after they purchase with gmail. Just an example of all the things you can do, but this is an automation useful for all ecommerce stores!

Alphadijk
Netherlands
13 days using the app
April 23, 2014

What can I say? We LOVE Zapier! I recommend it every chance I get for two reasons:

1) It saves tons of money. The integrations it facilitates would often cost thousands to do with a developer. Possible, but expensive.
2) It just works. We rely on it to get a lot of our systems talking with each other, and it just works. Plain and simple. We set up the integration, test it, and then forget about it as it runs in the background just doing its thing.

My advice: Stroll over to Zapier.com, see what services are on the platform, and spend a day or two thinking about all the different ways you can connect them. I'm sure you'll find at least one connection that will make your life easier.

Zapier is easily one of the best companies for small businesses on the web today.

ProofreadingServices.com
United States
9 days using the app
February 12, 2015

Pretty good. We use this to take a Shopify sale to Salesforce. We're not at the point were we want to invest a ton of money in a custom cart, that's why we went with Shopify.

If you're looking for something to cut down on time entering data from Shopify to a CRM, Zapier will help you do it with minimal effort.

ACHC
United States
4 months using the app
February 6, 2016

I installed this to integrate new orders with google sheets (create new google sheet line for every order).

For many Shopify owners this could be the "holy grail" app integration as different departments and managers could be notified separately if different products were ordered and they could access a separate google sheets for a single SKU (or group) using a filter. The notification and reporting power of this is huge let alone the ability to drop shop for a separate sku as this would allow you to create a filter for product "Engraved widget" and every time the engraved widget ordered zapier would email the engraver and create a separate google docs. When the order is finished the engraver updates the google docs. So powerful and while so many apps do some of this the cost of third party apps to accomplish what this Zapier/ google sheet integration could possibly do is prohibitive to most.

And while the integration works it GROUPS all the line items into a single row. So if a customer ordered 5 different products all the line items are grouped in a single line - worthless.

Zapier has the BEST interface of any of these types of companies and their brand is slick and support normally friendly and responsive. Reason for this 2 star is the response from support on Google doc integration. "This integration isn't high on our list to add right now" Visionary company with not a very visionary method to prioritize. Not expecting support to understand every shopowner needs but at least ask about the "end game" on the need when making the priority list.

Shoplabschool
United States
4 months using the app
September 10, 2018

Zapier makes Shopify that little bit better, we have a few automations setup now and we are experimenting on improving our workflow with it. Highly recommended!

ARTdiscount
United Kingdom
4 days using the app