The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great app to chat with your customers...
Helps us increase our number of prospects and increase our service to our clients!
We find this app amazingly good and integrates over multiple websites. Thank you Zendesk!
I love love this app, have used this app for over a year now and cannot fault it.
Keep up the good work.
I really enjoy this chat app and have been using it for over a year. I can even use it from my phone and chat with customers. Great interface and good options. I've used the basic free service but upgraded to the paid version because a promo was running. Extra features 4 paid version included file attachment with in chat, multiple chats at once, multiple triggers. I definitely would recommend this chat app.
I love it, very simple to use and install!!
The app works just as I want it to. I option for customers to send a quick message is always there and I get an email notification each time so I am able to quickly respond back before they lose interest. No complaints here :)
It works fine for our store. It was set up easily and we can see how customers are navigating through our store.
It is easy to change the default setting, like the greeting or the offline message.
Seen instant conversion and upsell lift from this great chat platform. Easy to use; integrates perfectly on desktop and mobile. Fantastic investment. Thank you!
I have tried every chat program out there, and this is by far the best. I can track the pages my customers visit. This app notifies me every time someone visits my website, which allows me to remain vigilant and improve my sales. I base my advertising on the information this app allows me to gather. I have saved many customers from leaving my site in frustration, when I see they are stuck on a page. I also found that it is the only app which runs parallel to Google Analytics. In other words, when I see that three customers are on my site, I see the same thing on this app. That was not the case with other chat apps. Thank you for making it so easy, and affordable.