Reviews (93)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 17, 2026

The Zenstores onboarding process has been one of the easiest and smoothest we have ever encountered. The Zenstores team have been particularly helpful and are a joy to deal with, with special mentions to Alex Myers, Harry Rook and especially Michael Lennon, who have been there with us every step of the way as we set things up. The Zenstores team are always available to help, and even if they're not, they will always get back to you at the earliest opportunity, which at the minimum is same day.
We are only a couple of months into using Zenstores but already it has comfortably saved our business 1-2 hours of admin per day, minimum. The Zenstores team will do what they can to ensure that the app works for your business and it's needs, and they are constantly developing Zenstores and open to any suggestions users or customers have. This makes for such a good collaborative process and ensures Zenstores has all the functionality your business could need.
We can't recommend this app enough and if you're unsure, they offer a trial basis, free of charge, so you've got nothing to lose by just testing it out. Great job Zenstores team and we look forward to continuing to work and grow together in the future!

Made By Daily
United Kingdom
About 2 months using the app
June 30, 2026

Zenstores has been a game changer for my store - it works seamlessly and has saved hours of time each week automating processes that I used to do manually. The team are extremely receptive to feedback and helping implement new systems when needed. Harry has gone above and beyond solving a very specific shipping scenario for us. Can't recommend Zenstores enough!

LOCK BOOKS
United Kingdom
10 months using the app
May 18, 2026

Click & Drop is good...until you have to do 100+ orders per day. We found 300 per day was breaking point. Zenstores provided a welcome resolution and after a month of using it, especially over the late-Oct, early-Nov increase in volume it's been a life saver. Fantastic team support, Harry, Michael, Alex to mention.

Ollie & Nic
United Kingdom
9 months using the app
May 18, 2026

We’ve been using Zenstores for over a year, and it has been an incredible help for our fulfilment operations. It has saved us countless hours and made the entire fulfilment process far more efficient and streamlined.

The Zenstores team has also been extremely responsive and helpful whenever we’ve contacted them with questions or issues. Our setup includes fairly complex automation rules, and no other solution we looked at offered the same level of granular automation and flexibility as Zenstores.

I would highly recommend them, not only for the platform itself but also for the excellent customer support.

Grace & Co Jewellery
United Kingdom
10 months using the app
July 8, 2026

We've had an amazing experience with Zenstores, largely thanks to Michael. From day one, he's gone above and beyond to support us always quick to respond, genuinely helpful, and clearly invested in making sure we get the most out of the platform. Any questions or issues we've had, he's sorted out with patience and a great attitude.

It's rare to get this level of personal, attentive support, and it's made a real difference to how smoothly things run for us. Michael is a real asset to the Zenstores team — thank you for everything!

Aviform
United Kingdom
3 months using the app
February 11, 2026

Fantastic. A service that excels where others fail. We moved toe Zenstores completely by chance recently after EasyShip and ShipStation couldn't do the service we needed. Not only did Zenstores save the day, but they massively exceeded our expectations and now we have a swift solution that more than covers our needs and saves us time. Lovely interface to use as well, unlike Shipstation that looks like the UI was designed in 1982

The Strap Tailor
United Kingdom
15 days using the app
November 19, 2025

If you're looking for a platform to manage shipping on Shopify, this is it! so easy to use, great features and I've only had to contact support once (who were very quick to advise). Can't rate these guys highly enough.

POPDAYS
United Kingdom
3 months using the app
October 27, 2025

We are very happy with Zenstores and how it is working for our business. This has been easy to use and any questions/queries are always responded to very quickly by their kind team. This has been great for saving us time and making us more efficient. We highly recommend this app.

Horzehoods
United Kingdom
3 months using the app
October 13, 2025

Highly recommended for growing your business!

I’ve been using Zenstores for about a year now, and their software has been a game changer. It works seamlessly and saves my business countless hours every week. The team is incredibly friendly, responsive, and knowledgeable. I can’t recommend their service and software highly enough!

Merlins Miniatures
United Kingdom
9 months using the app
August 8, 2025

We've been using Zenstores for over a year now. The system is very easy to use and integrates very well with Royal Mail, shipping rules that can be set have saved us a lot of time manually entering shipping information. Zenstores has also enabled us to reopen EU and US shipping. The support is excellent always available to answer any questions or talk through what the app can do.

Chloes Creative Cards
United Kingdom
About 2 years using the app