Reviews (128)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes and enhancing operational efficiency. It integrates seamlessly with platforms like Shopify, eBay, and Amazon, offering features such as direct label printing and automatic tracking updates. The user-friendly interface supports multiple accounts and carriers, automating tasks like label creation and centralizing order management. Merchants also appreciate the reliable and responsive customer support, which quickly addresses issues and incorporates feedback for software improvements.

September 29, 2022

There are very few cost-effective apps that integrate with DHL UK and work seamlessly with Shopify. We found Zenstores after a nightmare with a previous third-party shipping tool. That previous tool regularly had outages, the printer software was not fit for purpose, and customer service was outrageously rude. Zenstores is an absolute breath of fresh air in comparison, and we haven't had a single problem. Harry responded within minutes to every query as we got set up, with straightforward answers and solutions. Also brilliant that the trial offers 100 free shipments - more than enough to determine if Zenstores is for you (which it probably will be).

Krī Skincare
United Kingdom
6 months using the app
Mechfeed Ltd replied November 8, 2022

We couldn’t have put it better ourselves, thank you for such a great review! I have passed on your feedback to our customer success team.

Thanks again,
– the Zenstores team

June 23, 2022

This app is invaluable to our business and our fulfilment house who recommended it to us. It takes all the complexities and manual work away from despatch in just one click (and the team are incredibly supportive, speedy and will offer ways to save money on postage etc too.

GYM FOR YOUR SKIN
United Kingdom
6 months using the app
Mechfeed Ltd replied July 13, 2022

Thank you for taking the time to leave such a great review! It’s great that our app was recommended to you too! I have passed the feedback onto our customer success team!

Thanks again,

– the Zenstores team

June 5, 2017

BRILLIANT SERVICE, AGENTS ARE ALSO ON HAND INSTANTLY IF THERE ARE ANY PROBLEMS WHICH THERE ISNT ANYWAY!!

Minnies Boutique 2 2
United Kingdom
6 months using the app
October 1, 2022

Good integration, works well with our stores Great value for money
Pleased we made the change from our other provider

CLK Print
United Kingdom
5 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! We are pleased to hear that Zenstores is saving you time & money shipping orders.

Thanks again,
– the Zenstores team

October 3, 2022

This is our preferred shipping platform - easy to use and excellent support from ZenStores always on hand when you need them

Wolfburn Distillery
United Kingdom
5 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review, we really appreciate it!

– the Zenstores team

June 2, 2017

Amazing app, been using this for almost a year and it has honestly made life and running the business super easy. Bringing all orders into one place is the best thing since sliced bread. Thanks Zenstores, keep up the good work.
Highly recommended if you run a multi-store or multi-platform business.
www.giftaffairs.com

Giftaffairs
United Kingdom
5 months using the app
October 24, 2017

It's beyond amazing. Such a valuable tool. I couldn't recommend it more highly.

Thechocolatesociety
United Kingdom
5 months using the app
November 10, 2017

I have been using this app for over a year now and overall it works well as an order management tool.

Good points:
- The UI is very neat and easy to use.
- Support team very responsive.
- Royal Mail integration is direct now which is good (used to go via NetDispatch which was a complete nightmare).
- Synchronisation of orders is okay, it used to be faster.

Bad points:
- There have been many periods of instability and outages in recent months, last few weeks things have improved.
- Have raised many enhancement requests which are acknowledged, but they never get fixed.

Bluestreak Crystals
United Kingdom
Almost 8 years using the app
Edited October 25, 2022

Easy to use for your shipping needs, brings all our online selling platforms together and has enough built in features to tailor a system for dispatching your parcels that suits your individual needs.

Click Car Mats
United Kingdom
4 months using the app
Mechfeed Ltd replied July 13, 2022

Thank you for taking the time to leave us a review! It’s great to hear how easy it was to get set up with Zenstores, do give us a message if you have any questions!

Thanks again,
– the Zenstores team

May 20, 2020

We are surprised how much our expectations have been exceeded! Amazing software that is really speeding up our warehouse times.

Milly's
United Kingdom
4 months using the app