Reviews (128)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes and enhancing operational efficiency. It integrates seamlessly with platforms like Shopify, eBay, and Amazon, offering features such as direct label printing and automatic tracking updates. The user-friendly interface supports multiple accounts and carriers, automating tasks like label creation and centralizing order management. Merchants also appreciate the reliable and responsive customer support, which quickly addresses issues and incorporates feedback for software improvements.

May 15, 2019

Saves me hours .. quality app and well worth the cost.... i do wish it was a little quicker updating the various sales channels ...however i guess we cannot have it all ...i defo recommend

Monstercolors
United Kingdom
About 1 year using the app
June 11, 2016

Excellent, if you have multiple channels and want to save a tone of time on basic features such as invoice printing then this app is a dream.

www.flippinsweet.co.uk

Professional T Shirt Printing
United Kingdom
12 months using the app
April 19, 2016

Easily saves us approx. 1-2 hours per day compared to using Royal Mails DMO website and .csv files.
Well worth the money if you value you time.
Easy and simple to use and great customer support during weekdays.

Smartboardsuk
United Kingdom
11 months using the app
October 25, 2022

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order.
We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service.
We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store.
A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time.
The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away.
Overall fantastic product/service!

onetrickpony.design
United Kingdom
10 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for such an extensive review! Hearing how well Zenstores fits into your daily routine is amazing. We are really proud of our customer success team at Zenstores too, so it’s great to hear how valuable they are to you and your business.

Thanks again,
– the Zenstores team

August 29, 2023

Easy to use, integrates well with shopify and works well the majority of the time and support is great when it doesn't.

Smirk®
United Kingdom
10 months using the app
April 6, 2023

We have been using Zenstores for more than 5 years now and could not recommend them enough. User friendly, easy to use and make shipping orders simple in just a few clicks. Would not move away from them and the support is fantastic too!

Forgot to add Zenstores is extremely reliable and we have never had any major issues or problems!

Liquidraw
United Kingdom
8 months using the app
June 17, 2022

There's quite a few offerings for this kind of service but Zenstores was for me the simplest and most reliable - and at a good price too. No real complaints.

Yorkshire Bonsai
United Kingdom
8 months using the app
Mechfeed Ltd replied July 13, 2022

Thank you for the review! Simple, reliable shipping management is our aim here at Zenstores so it's great to hear that we're delivering for your business!

Thanks again,
– the Zenstores team

June 2, 2017

The team have made our order processing and fulfilment much more streamlined, saving us valuable resources.

We have always had a great experience with the team at Zen and we look forward to continuing to work with them in the future.

Great service, with a top notch integration for fulfilling customer orders across various sales channels!

LiveMoor.

Livemooruk
United Kingdom
7 months using the app
February 28, 2019

Invaluable software for our business now. We've grown to love it's simplicity whilst still being capable of quickly doing many things simultaneously. Startup business from the UK who offer quick customer service and are always looking to add new features. It's a brilliant app and well worth the cost.

TAFS Products
United Kingdom
7 months using the app
April 12, 2023

We throughput c.35k orders a month as a single brand. Zenstores is very reliable and no downtime or major technical issues for a year now. Good basic features, good price. Lacks advanced automation workflows which some others have but on the plus side it is simple and effective. KISS. Very good customer support. Willing to make software changes or build features based on feedback, which gives the company a nice personal feel and more like a partnership than just a SAAS provider. Unusual!

Purdy & Figg
United Kingdom
7 months using the app