Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless shipping solutions and user-friendly interface. They appreciate its automation capabilities, integration with multiple carriers, and the ability to compare shipping rates. The app is praised for its excellent customer support and continuous improvement based on feedback. It's particularly beneficial for businesses shipping through Royal Mail and is considered essential for mailorder businesses. It's a time-saving tool that significantly streamlines the shipping process.

June 1, 2022

With 5 Shopify stores we needed a shipping platform that catered to our needs and Zenstores does just that! Very little issues and if there are any issues they are resolved quickly by the team! Zenstores comes out on top for us and we won't be changing :)

E-liquids
United Kingdom
About 2 years using the app
Mechfeed Ltd replied June 6, 2022

Thank you for your fantastic review, it is very much appreciated. Great to hear that Zenstores is helping your business, and I have passed on your positive feedback about our customer support team too.

June 14, 2022

We have used Zenstores for some time now and find it very easy to use. It's great for a straightforward no frills system and the customer service is absolutely second to none.

London Magic Traders
United Kingdom
About 2 years using the app
Mechfeed Ltd replied July 13, 2022

Thank you for the great feedback! We pride ourselves on simplifying shipping for great businesses just like yours. I have passed the kind words on to our customer success team!

— the Zenstores team

September 7, 2022

As an app it works great with shopify, but it's the Zenstores back-end that provides you with the seamless multi-channel dispatching system. It's a system that my business has used for over 4 years and it's indespensible. Allowing us to view all selling channels (including our big 4: shopify, ebay, amazon and etsy) under one system. We can merge orders, manage requests, view SKU's and assign weights and process our postage based on these details. Then at the end of the day, click dispatch and every channel and every customer is notified. I've used other tools and they are bloated, but zenstores just works. It's a system that my staff and I can't do without. It also comes with financial stats system, as it's dififcult to see overall turnover on each channel, this gives you a per day/month earnings report. Once you've integrated the sales channels, your left to integrate the majority of delivery services (inc Royal Mail & DPD). It's an amazing system that I highly recommend.

Pure Seeds
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for the fantastic review! Hearing first-hand how seamlessly Zenstores integrates with Shopify is great and we are happy to be a part in helping your business grow.

Thanks again,
– the Zenstores team

October 28, 2022

Does exactly what we do with good integrations - Support worked with me to test new functionality that solved some niche use cases for us. Recommend

Pure Heavenly Ltd
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for your review! I will pass on your feedback to our customer success team! Don’t hesitate to give us a message if there’s anything else we can help you with.

Thanks again,
– the Zenstores team

October 27, 2022

We have been using Zenstores for a couple of years and it has made our picking and shipping of orders so much easier enabling us to use multiple couriers and integrated labels. Whilst we dont have many issues, when we do or there are general questions then the support is fantastic

Thornbridge Brewery
United Kingdom
About 2 years using the app
Mechfeed Ltd replied November 8, 2022

Thank you for taking the time to leave us a review! We are so happy to be helping great businesses like yours speed up your shipping.

Thanks again,
– the Zenstores team

February 14, 2019

We tried a few shipping apps, and Zenstores was just the simplest and clearest to use. It's uncomplicated, user friendly and integrates really well with a range of shipping services. Support is great too - very open to helping where they can. Definitely worth it, though I'd like to see more customisation and label options.

Swagger & Swoon
United Kingdom
Almost 2 years using the app
September 13, 2016

What would I do without zenstores! It makes everything so easy. 10/10 for us!

My Luxe Kids
United Kingdom
Almost 2 years using the app
March 30, 2016

Superb Customer Services
Superb App
Simple Easy to use.

100% Recommended!

Baby2travel Co Uk
United Kingdom
Almost 2 years using the app
September 16, 2020

This is an excellent app, I use Royal Mail to ship, and Zenstores intergrates seamlessly. The customer support is excellent, I had a few queries at the beginning and Micheal has sorted any problems I had straight away. I cannot recommend Zenstores highly enough.

I Want That Present
United Kingdom
Almost 2 years using the app
June 9, 2022

I have used Zenstores for years now and I would recommend them to any business. The software works perfectly saves hundreds of hours per month and is far cheaper than any comparable platform.

Apple Crates
United Kingdom
Almost 2 years using the app
Mechfeed Ltd replied July 13, 2022

Thank you for such a positive review! It’s so rewarding to hear how much time Zenstores is saving you and your business!

Thanks again!

– the Zenstores team