Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

April 18, 2020

The guys at Clicksit has been fantastic. Very communicative and helpful and gone out of their way to solve any technical issues we've had. Would highly recommend.

ArbourAlexander
United Kingdom
About 2 years using the app
October 18, 2020

Great app to use. Makes returns easy to organise and do. They also have a great customer service team.

Leni Swims
Australia
Almost 2 years using the app
November 22, 2021

We were looking for a UK-based app that had some good return shipping integration. The customer experience is easy and the refund or gift card method is really helpful for my team. Collect+ labels on tap is really quite good as well. I'm looking forward to seeing how Clicksit develops further. With a few more back-office features and tweaks this app could be a real killer in a year. Hopefully, it will grow with us.

REGULATION
United Kingdom
Almost 2 years using the app
August 12, 2020

great app! great service! for now works well, waiting to see how it is going to work with the first return.

CWEN
United Kingdom
Almost 2 years using the app
April 26, 2021

This app is incredibly easy to use and has made our returns process so much easier for both ourselves and our customers. You only have to pay for CollectPlus labels that actually get used - great app!

Hemp Botanics
United Kingdom
Almost 2 years using the app
August 1, 2021

This is a simple and user-friendly app that I highly recommend. With so much to think about when running a business, this app puts your mind at ease for you to get on with other tasks.

THE BLU HOME
United Kingdom
Almost 2 years using the app
July 2, 2021

This app is very helpful in order return process. They provide support and app free is very great thing. Thank you!

VIP Bags
India
Almost 2 years using the app
March 29, 2021

useful app , just wish you could use it in different languages, has the option to change few things but still needs to be fully customizable, overall a great app

Touche Sport | Argentina
Argentina
Almost 2 years using the app
November 21, 2021

App works perfectly , support is very helpful I spoke to Lewis who got me sorted in no time. UK based team no b.s approach if you want a solid platform to get the job done Clicksit is currently the best app for you on the shopify app store hands down

LINTRO
United Kingdom
Almost 2 years using the app
June 21, 2021

Amazing app and customer support. All my concerns have been solved during one conversation. Can recommend in a 100%.

WeSuit.co
United Kingdom
Almost 2 years using the app