Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.
Refine
-
By rating
Clicksit Returns has massively simplified our returns process and reduced customer support time. It's simple to set up and really easy for us and our customers to follow. Great app, thank you!
Great app with brilliant support, got me up and running very quickly and my customers can return very easily
Great to have you on board VoltPPE, and pleased to hear you had a positive experience. Anything we can assist with please don't hesitate to contact the team through the in app chat.
Friendly team with excellent support, good onboarding, app does what is says and is an efficient way of getting a professional returns service up and running in the UK
Great app, works like a charm. Automated emails, clean design and top of the world customer service!
This wonderful app saves us so much time money & hassle. I would highly recommend it for all UK based retail websites. It's really easy to install & use & the support is great. 5 stars from us. A big thank you from us to all at Clicksit.
Great app and very useful team. The app makes it really clear what the return process is with a neat portal: https://www.townandcountrycovers.com/a/returns Simple. Its great when everything goes well but what is more important is what they do when something goes wrong. When a parcel goes missing they have a team that will actually help resolve the issue. When I have used Royal mail or other couriers in the past they make complaining impossible and refunds also impossible. Clicksit make this side very simple... this is something they don't really promote but in business its important to talk about what you will do to fix something when something goes wrong.
Thanks guys, highly recommend.
easy, functional and essential. it's free and very usefull, thanks to use this app i have optimize my return parcel in easy way
This application was really easy to set up and I have been using it almost a year. What’s great about it is that it gives my customers and visitors a sense of security. They know if they want to return something there is a solid system in place. I definitely recommend this application for any ecommerce store that accepts any sort of returns.
This app has being doing a great job, makes my website look professional and trustworthy. Even though it does not automatically notify me when a return request is sent, I just check it everyday at the end of the day.
Such a great App. Easy to use. Had our first returns today and had great feedback from our customer. Highly recommend.