Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.
Refine
-
By rating
Really happy with how this app has transformed our customer service process. Exactly what we were looking for!!
Amazing APP. setup is so simple and user friendly. The staff are always on hand to help if required, but so far I haven't needed them. My customers will be very happy with the user experience provided. Grant (4Gingz Ltd)
I loved this app for returns. It helps in creating the return workflow though I have not used their credits yet.
Absolutely brilliant app. It has made my returns process so simple and the team are fantastic at answering questions quickly and efficiently. The intro call was also fantastic as it meant I was able to skip the initial 'getting my head around a new software' and instead I was shown and talked through how to use it and saved so much time. So glad I found this app! Do it, install it, you'll love it!
This app is very easy to use. There are many step by step guides that help you along the way and staff are always on hand to help 24/7, which is great :)
I love this app! Very helpful advisor (Jodie), she helped me with setting up the app on my store and talked me through the whole process of activating Collect plus for me. Do not hesitate to download this app! You will not regret it and the support of the advisors is excellent!!!
The best App for all the returns hassles and the icing on the cake is it is free to use. The support from the ClicksIt is great as well. All in all, the best App for the returns management to have and that too free of cost.
I highly recommended it! The app is straightforward to navigate. We have tested a couple of refunds on our website and it all went smoothly.
Excellent app for automating returns process. Offering seamless CollectPlus returns has also boosted our sales. Initial issues with installation have been rectified with new version off app!! Massively improved our returns operation
There are few return management apps available but only handful provide such an user friendly/simple interface and support cost effective European courier services.
Staff is such a friendly and helpful that 2 people volunteered to help me at weekend to sort out a minor issue. In short, a free working app, better service than many paid apps, helpful staff; what more anyone can ask for? Happy :)