Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

August 27, 2021

So far so good, great live chat service. Dealing with real people is much better than those automated bots.

Ocean Rebel
United States
6 months using the app
August 22, 2020

Return process can be dull for merchant and customer as well. App improves customer experience making whole process simple. App works smoothly and has a great design. Can definitely recommend Clicksit Return Center

Sheveley
Poland
6 months using the app
November 4, 2020

Luckily i don't have much returns, however this app has made it simple and automated. Less need to communicate with customers since the label is prepaid and all the customer has to do is drop the parcel off. A couple of times customers have asked to print in store. I rang up Clicksit and they gave me a voucher for the customer to use. They will ring you up to help you set your account up and are friendly and helpful. You can choose how much or little you charge your customers for postage. The only limitation is that they only use collection plus and not all customers want to use collection plus.

beock
United Kingdom
6 months using the app
June 8, 2020

Nice simple app and thoughtful support. Has a nice flow and waiting for international shipping labels!

Ninepine AB
Sweden
6 months using the app
Edited January 25, 2019

We use this app to handle return requests. Works perfectly and the guys have done a great job setting everything up for us. Keep up the good work!

TCA
United Kingdom
6 months using the app
October 11, 2021

User-friendly, great customer service, takes the burden of sorting out returns yourself and integrates well with Shopify. Great App!

Posey Yoga
United Kingdom
6 months using the app
September 15, 2020

I love that this app takes the manual work out of exchanges and returns. It has worked flawlessly and made my life easier.

Designs by Abike
United States
6 months using the app
May 4, 2020

Clicksit has helped to solve our detailed and complex return process into a simple, easy to use tool that for us and our customers. We anticipate on diving deeper into the many offers as our company and structure grows.

Grand Prix ~ All for Dance
United States
6 months using the app
March 12, 2021

Absolutely love this app. Saves me money, time and above all else now I can focus on running the business and less time stressing about deliveries and returns. Their advisors are also so friendly and happy to be of assistant all the time.

My Furry Besties Limited
United Kingdom
6 months using the app
January 18, 2020

I am currently using this app is very good for customer to return there orders and pay return postage online.
the customer service are very friendly and quick responding.

ShopScaner.com
United Kingdom
6 months using the app