Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.
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I used this app to handle customer’s return requests and it has been great. Customer’s can handle return process with ease and I can approve or reject return requests with a simple click. I love the fact that I can just direct my customers to the returns center page to put in their order # and email to start their request. The returns center page easily integrates with my store and I was able to customize the important sections to fit my return policy. In the future, I hope they have support to create US return labels but so far so good!
great service, even better client support team, was able to get on a call with their team in minutes to help with some questions i had - thanks jodie!
Thanks for the review, we really appreciate it and it was my pleasure!
Have a great day!
Does everything I need a returns app to do, and at no cost!!!
I love that there is no limit to the number of return requests. It takes away the anxiety of going past the limit, especially for a small business like mine.
Great app, really improves the returns experience for both us and our customers. Makes printing return labels easy for our customers. Thanks!
Easy to use and works seamlessly with ANY theme! It helps to streamline the return process and helps customers with no hassle! Thank you for making my return process simple.
Amazing app, creates an automated returns centre for the customer to automatically go in and submit return requests. Easy to use, very friendly company to go through and everything is broken down and explained each step of the way. We use on three different stores and have not had any issues whatsoever. Support is literally a live chat or a phone call away too if you need help setting up or using anything. Thanks
Great app - super easy to set-up and use, and provides an extremely customer-centric way of processing & tracking returns!
Really helpful! Love that I can customise everything and also the email alerts when you get a return request are great as they take you directly to the return. Best return platform we've tested :)
So far so good, no issues setting up and its so easy to interact with the costumers. Thank you very much for building such a solid app.
I was something for an app like this for a long time. Simple, easy to install and professional. The best...it is free! All I needed! Thanks