Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

January 23, 2019

great app. Help your customers like all the big companies for returns. the only improvement i would like is a feature where the returns are auto approved or sent for approval to merchants based on order value or weight... this feature can bring alot of ease for merchants.

Menswearr - The Legend of Fashion
United Kingdom
5 months using the app
July 15, 2020

Excellent Application! If you need a solution that will really help streamline your return solution this application is it. After researching multiple solutions this solution really stood out to us.

Stitch Golf
United States
4 months using the app
March 12, 2019

this app is easily the best returns app on the market. Highly recommend it to anyone selling products on Shopify

Divalinas
Australia
4 months using the app
December 15, 2020

This app is excellent for returns. It is very easy to use and set up. Looks very professional and is user friendly. I've also set up the labels so now I don't even need to think about buying the postage. Brilliant!

BUZZE Trends
United Kingdom
4 months using the app
January 13, 2021

We started to use the app in Nov last year. Did exactly what we needed to align returns for a new online brand. Super efficient and simple to install

Elys Wimbledon
United Kingdom
4 months using the app
November 2, 2019

Very useful and easy to use App. Clicksit also helps us to minimize customer support queries. I do recommend the app.

ZELODO
France
4 months using the app
December 29, 2020

Great app, easy to use and helpful for keeping returns simple. Great price would recommend to new stores.

mywatchstrap
United Kingdom
4 months using the app
January 31, 2021

The App is fantastic. it makes the returns process very smooth for my customers . In addition, the returns label option makes it so hassle free, my customers love the easy way they are now able to easily process their returns. I highly recommend.

Emerald Hair & Beauty
United Kingdom
4 months using the app
February 1, 2021

Super easy app to use, can easily fit into your theme, and the customer service is amazing. I cannot recommend it enough!! It has made my returns so much more effective and efficient for the customers.

lgthelabel
United Kingdom
4 months using the app
June 3, 2020

Great app! It's amazing that it's free and it keeps all your returns organized. Very easy to use and good customer service.

Maska
Canada
4 months using the app