Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

January 21, 2021

Great App! Easy to set up and its FREE! Great customer support when needed.
A simple and cheap way to offer free returns to your customers. Highly recommended.

LUX SPORT
United Kingdom
4 months using the app
Edited May 2, 2018

The new version of this app (where you can easily upload your logo) is great! Really easy to set up and use, and it's free! Thank you!

Xbodyuk
United Kingdom
4 months using the app
Edited February 24, 2021

Since we started using this app it has made our returns process so much simpler and easier for our customers...and us! I would highly recommend using this app.

Pretty Vacant
United Kingdom
4 months using the app
June 18, 2020

Very useful app to manage the return/exchange/credit requests. You can customize many fields, as well as the email templates and return labels. Support service is very very reactive. Thumbs up!

Inglesina Shop
Italy
4 months using the app
November 22, 2018

Very professional, the first test failure was due to delays in their servers. Useful tool for returning

todayfancy
China
4 months using the app
August 8, 2021

I've been using Clicksit for some time now and so impressed with the features and ease of use. It made the return process easier and more professional. The Clicksit team are always listening to their customers and are constantly improving the app based on customer feedback. Would highly recommend to anyone looking for a return portal!

Nejim
Canada
4 months using the app
May 12, 2020

everything I was looking for. an app that integrates with my theme and I can add my own text/returns policy below the form. The fact that its free is amazing bonus. the only thing id say to improve is the ability for customers to add images on the return but I have been reassured that they are working on it

Kompworld
United Kingdom
4 months using the app
July 23, 2020

Nice app. Works well, and does everything I need it to do. It loads fast, very intuitive, and no issues from customers. I Recommend it.

Nataya
United States
4 months using the app
Edited September 15, 2019

So far so good, great support, great app a must for all shopify stores, integration in your store is so easy and will go down well with your customers. Customer service is excellent. We don't use it very often yet :-) but a brillient App a must for all Shopify stores. Info@shoppersonalisedgifts.co.uk

Shop Personalised Gifts

Shop Personalised Gifts
United Kingdom
3 months using the app
ZigZag Global Ltd replied June 12, 2019

Great to have you onboard Personalised Gifts. Now you have CollectPlus return labels setup with our app, this will completely automate your customer return process.

February 15, 2021

Really easy app to navigate and has made the returns process so much easier for both myself and my customers. Highly recommend!

RUN WITH ROSE
United Kingdom
3 months using the app