Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

March 30, 2021

A very nice app it works perfect and they have a very good team. It send to my customers notifications of their returns process.

Muka
United Kingdom
2 months using the app
April 30, 2018

This app works great. Having come from using AfterShip Lite I couldn't be more thrilled. A+ recommendation here. Installation was a breeze, set up was a breeze, and everything looks great. Very pleased to this point with this app. If you are looking for a free return center give this a try. I'm glad I did! Thanks for a great app...

Shop4truth
United States
2 months using the app
August 19, 2020

We've been using this app for a number of weeks now. It has streamlined the process of returns and reduced the time to manage these queries. We would recommend this app for any kind of online store.

Hip-Hop Facemasks
South Africa
2 months using the app
October 25, 2021

I really like this app. Its super helpful. It saves a lot of time. It gives my customers peace of mind that the returns process is simple and can be completed by anyone. This gives the customers extra confidence to make purchases.

Artificial Elegance
United Kingdom
2 months using the app
March 12, 2019

I find this very helpfull, great support , 5+ stars !

Fragile Collection
Romania
About 2 months using the app
August 26, 2020

This is a great app that helps me track incoming returns and easily reject items that do not fit our policy.

Strength & Grace Boutique
United States
About 2 months using the app
December 23, 2019

Geezuz I spend a whole hour on making my own contacts form without even look for this solution, feel kind of dumb now. Super easy to use and helpful.

iFindFitness
Sweden
About 2 months using the app
July 5, 2021

Really great app and good support.
Easy to use and it takes a big load off your daily tasks. Recommended

Lucy Sparks
United Kingdom
About 2 months using the app
November 19, 2020

This is a great app to help us keep a tab on our returns process. We just need to remember to keep checking in! But it is a very helpful service. Thank you Clicksit team

Talolo Boots
United Kingdom
About 2 months using the app
December 22, 2021

We were unaware of this app until we were contacted by one of their team, Jodie. Jodie was fantastic in explaining the app and providing a demo. She was on hand to provide after installation support. The app itself is very slick, blends into our own website and interface, making it comparable to some of the returns platform featured by high street brands. It has elevated our brand as one customers can trust. Top marks to the team and Jodie in particular.

Peyton & Tyler
United Kingdom
About 2 months using the app