Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

October 13, 2018

Love Clicksit. No other app or program was able or willing to work with my specific needs. Not only is the app itself easy to use and integrates perfectly with my store, the help and attentiveness I was given from the Clicksit team was a lifesaver. All I got from Clicksit was "Yes" or "Let's figure out a way to do it!" And as a small business that is everything. I needed a way to send pre-paid return labels with my orders, and the answer I got from other apps was simply that they couldn't do that- And with Clicksit that wasn't something they specifically offered in my area- But they not only directed me to an app that could help me with that, they helped me integrated my store with that app and theirs. Thank you Clicksit!

Utah Valley Vitamins
United States
About 2 months using the app
October 7, 2020

Installed a few weeks ago. Look's great. Just had a setup call with support and we are going to add this to our store to manage all our returns.

Dethrone The King
United Kingdom
About 1 month using the app
February 1, 2021

This app has really made returning orders simple for both me and my customers. It's so easy to use and navigate and it works smoothly integrated with Shopify. I absolutely love this app.

J Namor
United States
About 1 month using the app
March 4, 2021

awesome app i highly recommend for all users. it makes returns easy for us and for the cutomers!! it avoids mistakes and confusion. The only few things id like them to add/fix is to choose an item they would like to exchange to. But for the fact that its free, it does the job amazingly

Emanmoon
Kuwait
About 1 month using the app
Edited October 4, 2021

After using this app for a month I do like it. Helps me stay organized with my returns. Very helpful and great for busy season.

BARE RAGS
United States
About 1 month using the app
September 27, 2021

I am so impressed with Clicksit, their customer service team are incredibly slick. The returns portal was up and working on my website within an hour and it has completely streamlined our returns process.

The Small Home
United Kingdom
About 1 month using the app
June 18, 2019

Clicksit is a very helpful app. Allows us to manage the returns seamlessly. Saves a lot of time and process flow.

It will be nice if there is an option to add images for the customers while creating a return request.

Dashing
India
About 1 month using the app
May 18, 2019

Nice and helpful app with simple friendly use. It's worth to download as it is very reasonably priced.

HautMod
Lebanon
About 1 month using the app
ZigZag Global Ltd replied May 18, 2019

Thank you for the review. Pleased we can help you automate your returns process.

Edited February 10, 2021

Love the app. Simplifies the returns process and does exactly what we need. We're really happy with it

Generous APE
United Kingdom
About 1 month using the app
Edited August 2, 2021

The customer service is always an email away with all the information and the communication is top-notch.

Grip it Sleek's creation of innovations
United States
About 1 month using the app