Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

Edited May 26, 2021

Really good app, easy to set up and has given the customer much more visibility and control in the returns process, I hope they will come up with more addons in this app.

Moonstitch.in
India
About 1 month using the app
April 21, 2020

The team at Clicksit have been just great. Very communicative and helpful to get the app up and running which took only 20 Min to do for me - very easy and effective app. Would definitely recommend.

yodudelondon
United Kingdom
About 1 month using the app
April 16, 2020

simple to use ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

BRUNO PREMI
Italy
About 1 month using the app
August 12, 2019

I was looking for something to simplify the headaches of order returns (part of the business unfortunately) and this was perfect all round. Very easy to set up and customise. Now it's all done by a few clicks and job done.

CityGlamourUK
United Kingdom
30 days using the app
December 1, 2020

Good returns system with responsive customer support with simple yet powerful features. Would recommend.

Liena
United Kingdom
28 days using the app
April 29, 2021

The app is great. A couple more automations could be useful though, and also international returns labels.

Koy Clothing
United Kingdom
28 days using the app
Edited December 5, 2021

This has really streamlined our returns process and I no longer have to track in excel. Thanks for making such a useful app for small businesses! I have an online clothing store for fuller bust women and naturally we get quite a few returns so it's useful to have an app to process it and keep on top of inventory.

TAIDEUX
United Kingdom
28 days using the app
August 11, 2021

Easy to install and setup, as well as a simple returns process and easy to access link for customers. Great app!

Wax London
United Kingdom
28 days using the app
November 25, 2020

This app really helps to streamline your returns process. It was quick and easy to install and customers have found it easy to use so far. It would be great if they could also facilitate international returns labels even if customers had to pay for these.

Ed & Sarna Vintage Eyewear
United Kingdom
28 days using the app
May 11, 2021

As a returning customer, I love the app for my website, it's simple and easy for both my business and a better journey for my customer to process a return a lot easier and hassle free. I find the app easy to install and to manage which doesn't take up my time a lot and then I have more time to crack on with the business more.

Blast Cosmetics
United Kingdom
27 days using the app
ZigZag Global Ltd replied May 11, 2021

Great to have you onboard Blast Cosmetics, and pleased to hear your setup was smooth. What you have described is what we strive for improving the return journey of both you and your customers. To make sure your customers keep coming back!

Best
Clicksit support