Nova: Multi Currency Converter , 1,347 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time currency conversion, extensive currency support, and customization options. They report increased sales due to customers viewing prices in local currency. The app is known for its reliable performance and responsive customer support, with issues often resolved within minutes. Its live chat feature is efficient and user-friendly. Merchants recommend it for its seamless integration and easy setup process.
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Always great service, prompt, friendly and have helped resolve my issue every time!
So glad to hear that! We always aim to provide top-notch service. Thanks for sticking with us! 🌟
- Kevin & Nova Apps Team
amazing app, support is great I HAVE THIS APP FOR LONG TIME AND WORK AMAZING
Thrilled to hear that! We're committed to delivering top-notch support and performance. Thanks for being a long-time user!
- Kevin & Nova Apps Team
Michele has been super helpful! She has assisted me a couple of times already whenever I've had concerns about the app!
Thank you for sharing your positive experience! We're so glad we could assist you effectively.
- Kevin & Nova Apps Team
benimle çok ilgilendiler. tüm sorunlarımı ve problemlerimi sıkılmadan çözdüler. çocuk oyuncağı olan şeyleri yapamamışım ve buna rağmen hiç bıkmadan ilgilenildi. teşekkür ederim
Size kolaylıkla yardımcı olabildiğimiz için çok heyecanlıyız! Memnuniyetiniz bizim önceliğimizdir. Daha fazla yardıma ihtiyacınız olursa bizimle iletişime geçmekten çekinmeyin.
- Kevin ve Nova Uygulama Ekibi
Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond
Hi Fatima,
I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.
Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.
Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.
Sincerely,
Lester
Instant support, Alex helped me solve my issue within 1 minute and everything was simple and straight forward. Thank you.
So glad we could help swiftly! Your appreciation means a lot to us. Thanks for the great review! 🌟
- Kevin & Nova Apps Team
Great app! Great customer service. Fast and helpful Communication.
Thrilled to hear you're loving the app and our customer service! Your feedback means the world to us. Thanks for sharing! 🌟
- Kevin & Nova Apps Team
Great experience with Yaci. Nice, pleasant and humorous. Keep doing!
Thank you for the kind words! We're thrilled you enjoyed your support experience. We'll definitely keep the positivity and humor going.
- Kevin & Nova Apps Team
Alex's instant support swiftly resolved my issue in just one minute. Everything was simple and straightforward. Thank you!
Wow, that's great to hear! We're glad we could help quickly. Thank you for your kind words, and we're here whenever you need us!
- Kevin & Nova Apps Team
fast and clear communication. Thank you Izyy!
Happy to hear our communication was fast and clear! Thank you for your feedback. We're here if you need anything else!
- Kevin & Nova Apps Team