Reviews (1,665)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

August 19, 2024

the customer service i received, was very fast well organized and solved my problem quickly

Grywell
Jamaica
3 months using the app
Nova Apps replied August 21, 2024

Thanks for the feedback! We're thrilled we could solve your problem quickly and efficiently. Here for you whenever you need us!
- Kevin & Nova Apps Team

September 9, 2024

Amazing app you will not regret how easy and quick it is to integrate. Big thank you for making it free as it is so helpful for a small business like mine to look more professional! The customer service Therese was soo prompt to respond and helping in great detail. Thank you so much!

Muda Island
Indonesia
3 days using the app
Nova Apps replied September 10, 2024

So happy to hear our app is making a difference for your business! Thanks for the amazing feedback, and we're always here to help! 😊🌟
- Kevin & Nova Apps Team

November 12, 2024

Jon! hey dear you are such a helpful person for my issue. Too much satisficed by your services thanks allot

1nvictus Era
United Arab Emirates
4 days using the app
Nova Apps replied November 13, 2024

Thank you for your kind words! We're so glad to have been able to help. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team

October 29, 2024

For a free app, this is absolutely amazing. I didn't know I had to enable the app from the theme, the support responded within 2 mins and fixed everything for me. Great app, recommend it!

Crowned In Canvas
Bulgaria
5 days using the app
Nova Apps replied October 30, 2024

Thanks for the fantastic review! We're so glad our support team could help you get everything set up quickly. Enjoy the app, and thanks for recommending us!
- Kevin & Nova Apps Team

August 27, 2024

Absolutely amazing support. Jon was so patient and helpful every step of the way. Thank you Jon.

Coseva Advanced TRS & Fulvic | Cleanse Your Body | Detox TRS
Australia
2 months using the app
Nova Apps replied August 28, 2024

Thank you for the wonderful review! We're so happy to provide patient and helpful support. We're here for you anytime!
- Kevin & Nova Apps Team

October 28, 2024

Great, easy experience, with effective support

SafeHandle
New Zealand
18 days using the app
Nova Apps replied October 29, 2024

Thanks for the great review! We're glad you had an easy and effective experience with our support. 😊
- Kevin & Nova Apps Team

August 21, 2024

Absolutely helpful app for my store. And I especially admire the assistance I received from Izzy regarding a few issues I had while setting up the app.

TIVADE
Estonia
26 days using the app
Nova Apps replied August 23, 2024

Thank you for your kind words! We're thrilled to be helpful and appreciate your shoutout to our support team!
- Kevin & Nova Apps Team

September 6, 2024

Highly recommend!!! Jon was sooo patient and reply really quick. Successfully helping to solve my problem. Thanks to Jon

SpookyWitchLight
United Kingdom
About 2 months using the app
Nova Apps replied September 9, 2024

Thanks for your kind words! We're glad to hear you had a great experience. If you need help again, just let us know!
- Kevin & Nova Apps Team

Edited September 9, 2024

My country's currency is not on the list. So when customers visit my store and change from the initial currency on display, they are not able to change it back to Naira for display.

bolapsd
Nigeria
4 months using the app
October 4, 2024

very helpful support and very good application!

Bokiro ボキロ
Hungary
About 2 months using the app
Nova Apps replied October 7, 2024

Thanks for the praise! We're thrilled you find our support helpful and our app good. 😊
- Kevin & Nova Apps Team