Reviews (1,625)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this multi-currency converter for boosting global sales by allowing customers to see prices in their local currency. It is noted for its easy setup and smooth integration with store themes, maintaining design integrity. The app offers real-time currency conversion with competitive rates, ensuring accurate pricing for international customers. Exceptional customer support is frequently highlighted, with specific praise for the responsiveness and expertise of support staff members Jon, Therese, and Pol. Despite being free, it is valued for its significant impact on international market accessibility. The user-friendly interface is also a major plus, simplifying usage for both merchants and customers.
Refine
-
By rating
We used to be very satisfied. But the Service Team is not helping us to fix the issue that the text on the currency button is not visible.
We do not receive any mail update.
I hope our opinion changing again soon.
Sorry to hear about this issue! We’re looking into the problem with the currency button text and will update you soon. Thanks for your patience and feedback!
- Kevin & Nova Apps Team
Nova Multi Currency Converter has been an absolute game-changer for my online store. This app has not only expanded my reach to a global audience but has also provided exceptional support and value.
Key Features and Benefits:
Effortless Setup: The installation process was incredibly straightforward. I was able to have the app up and running in just a few minutes.
Real-Time Currency Conversion: Customers can effortlessly switch between currencies, ensuring a seamless shopping experience.
Sleek and Customizable Design: The app integrates seamlessly with my store's theme, offering a professional and user-friendly interface.
Competitive Exchange Rates: Nova provides accurate and competitive exchange rates, ensuring that my customers get the best possible deals.
Outstanding Support:
One of the most impressive aspects of this app is the exceptional support I've received from the Nova team. Their customer service representatives are always prompt, knowledgeable, and helpful. Whenever I've had a question or encountered an issue, they've been there to assist me.
Free App with Excellent Value:
I'm particularly impressed that Nova offers this fantastic app completely free of charge. The value it brings to my business is immeasurable. The ability to target customers in multiple regions without incurring additional costs is a huge advantage.
We're delighted to hear that Nova Multi Currency Converter is boosting your store's global reach and providing valuable support! Thanks for the awesome feedback! 😊
- Kevin & Nova Apps Team
Support was readily available to assist with the setup which was easy. It would be nice if the tutorial video were to be updated. Will see how this goes when customers come through to the store.
Thanks for your feedback! We're glad our support team could assist you. We'll consider updating our tutorial to better serve you. Excited to see your success!
- Kevin & Nova Apps Team
Amazing! other apps charge for the features that this app provides for free! EJ really helped me out with the setup and the custumer service was really helpful!
Thanks for your amazing review! We're so glad our features and customer service have been helpful. Happy to support your setup! 😊
- Kevin & Nova Apps Team
Alex is an incredible individual! They possess a comprehensive understanding of the app and provide exceptional customer service. I was extremely satisfied with their performance. For a free app with such great features and support, it's no wonder I give it a perfect 5-star rating! Outstanding work, Nova!
Thanks for the stellar review! We're thrilled you had such a positive experience with our support team. We aim to impress, and it sounds like we hit the mark! 🌟
- Kevin & Nova Apps Team
I will definitely recommend you to use this, it helps to solve a pain point easily and fast! Their online customer service is also good too, quick response and good solution, thank you Therese. ^-^
Thank you for the awesome recommendation! We're so glad our app and support could make things easier for you. 😊
- Kevin & Nova Apps Team
I recently started using the Nova Multi-Currency Converter, and I must say it's been an absolute game-changer for me. The app is incredibly user-friendly, offering accurate conversions with a sleek interface. It supports a wide range of currencies, which makes international transactions and tracking expenses much easier.
What truly sets Nova apart, though, is their 5-star customer support. I had a small issue with syncing rates, and their support team was not only quick to respond but extremely helpful in resolving the issue. They were professional, patient, and made sure I was fully satisfied before closing the ticket.
Highly recommend Nova for anyone looking for a reliable currency converter with top-notch customer service!
Thank you for the glowing review! We're thrilled to hear Nova Multi-Currency Converter is making such a positive impact on your business. Your recommendation means a lot to us. 😊
- Kevin & Nova Apps Team
Amazing app you will not regret how easy and quick it is to integrate. Big thank you for making it free as it is so helpful for a small business like mine to look more professional! The customer service Therese was soo prompt to respond and helping in great detail. Thank you so much!
So happy to hear our app is making a difference for your business! Thanks for the amazing feedback, and we're always here to help! 😊🌟
- Kevin & Nova Apps Team
Absolutely helpful app for my store. And I especially admire the assistance I received from Izzy regarding a few issues I had while setting up the app.
Thank you for your kind words! We're thrilled to be helpful and appreciate your shoutout to our support team!
- Kevin & Nova Apps Team
Absolutely amazing support. Jon was so patient and helpful every step of the way. Thank you Jon.
Thank you for the wonderful review! We're so happy to provide patient and helpful support. We're here for you anytime!
- Kevin & Nova Apps Team