Reviews (1,625)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this multi-currency converter for boosting global sales by allowing customers to see prices in their local currency. It is noted for its easy setup and smooth integration with store themes, maintaining design integrity. The app offers real-time currency conversion with competitive rates, ensuring accurate pricing for international customers. Exceptional customer support is frequently highlighted, with specific praise for the responsiveness and expertise of support staff members Jon, Therese, and Pol. Despite being free, it is valued for its significant impact on international market accessibility. The user-friendly interface is also a major plus, simplifying usage for both merchants and customers.

August 19, 2024

We used to be very satisfied. But the Service Team is not helping us to fix the issue that the text on the currency button is not visible.

We do not receive any mail update.

I hope our opinion changing again soon.

BLN PRINT
Germany
Over 2 years using the app
Nova Apps replied August 21, 2024

Sorry to hear about this issue! We’re looking into the problem with the currency button text and will update you soon. Thanks for your patience and feedback!
- Kevin & Nova Apps Team

September 22, 2024

Nova Multi Currency Converter has been an absolute game-changer for my online store. This app has not only expanded my reach to a global audience but has also provided exceptional support and value.

Key Features and Benefits:

Effortless Setup: The installation process was incredibly straightforward. I was able to have the app up and running in just a few minutes.
Real-Time Currency Conversion: Customers can effortlessly switch between currencies, ensuring a seamless shopping experience.
Sleek and Customizable Design: The app integrates seamlessly with my store's theme, offering a professional and user-friendly interface.
Competitive Exchange Rates: Nova provides accurate and competitive exchange rates, ensuring that my customers get the best possible deals.
Outstanding Support:

One of the most impressive aspects of this app is the exceptional support I've received from the Nova team. Their customer service representatives are always prompt, knowledgeable, and helpful. Whenever I've had a question or encountered an issue, they've been there to assist me.

Free App with Excellent Value:

I'm particularly impressed that Nova offers this fantastic app completely free of charge. The value it brings to my business is immeasurable. The ability to target customers in multiple regions without incurring additional costs is a huge advantage.

Ringshing
United Arab Emirates
10 days using the app
Nova Apps replied September 24, 2024

We're delighted to hear that Nova Multi Currency Converter is boosting your store's global reach and providing valuable support! Thanks for the awesome feedback! 😊
- Kevin & Nova Apps Team

August 25, 2024

Support was readily available to assist with the setup which was easy. It would be nice if the tutorial video were to be updated. Will see how this goes when customers come through to the store.

Bev's Aroma
South Africa
About 1 month using the app
Nova Apps replied August 26, 2024

Thanks for your feedback! We're glad our support team could assist you. We'll consider updating our tutorial to better serve you. Excited to see your success!
- Kevin & Nova Apps Team

August 13, 2024

Amazing! other apps charge for the features that this app provides for free! EJ really helped me out with the setup and the custumer service was really helpful!

sk resells
Canada
About 2 months using the app
Nova Apps replied August 15, 2024

Thanks for your amazing review! We're so glad our features and customer service have been helpful. Happy to support your setup! 😊
- Kevin & Nova Apps Team

August 20, 2024

Alex is an incredible individual! They possess a comprehensive understanding of the app and provide exceptional customer service. I was extremely satisfied with their performance. For a free app with such great features and support, it's no wonder I give it a perfect 5-star rating! Outstanding work, Nova!

Marla Enterprise LLC
United States
About 2 months using the app
Nova Apps replied August 21, 2024

Thanks for the stellar review! We're thrilled you had such a positive experience with our support team. We aim to impress, and it sounds like we hit the mark! 🌟
- Kevin & Nova Apps Team

October 8, 2024

I will definitely recommend you to use this, it helps to solve a pain point easily and fast! Their online customer service is also good too, quick response and good solution, thank you Therese. ^-^

Timeless
China
3 days using the app
Nova Apps replied October 9, 2024

Thank you for the awesome recommendation! We're so glad our app and support could make things easier for you. 😊
- Kevin & Nova Apps Team

October 2, 2024

I recently started using the Nova Multi-Currency Converter, and I must say it's been an absolute game-changer for me. The app is incredibly user-friendly, offering accurate conversions with a sleek interface. It supports a wide range of currencies, which makes international transactions and tracking expenses much easier.

What truly sets Nova apart, though, is their 5-star customer support. I had a small issue with syncing rates, and their support team was not only quick to respond but extremely helpful in resolving the issue. They were professional, patient, and made sure I was fully satisfied before closing the ticket.

Highly recommend Nova for anyone looking for a reliable currency converter with top-notch customer service!

Uncle Cool
United States
1 day using the app
Nova Apps replied October 3, 2024

Thank you for the glowing review! We're thrilled to hear Nova Multi-Currency Converter is making such a positive impact on your business. Your recommendation means a lot to us. 😊
- Kevin & Nova Apps Team

September 9, 2024

Amazing app you will not regret how easy and quick it is to integrate. Big thank you for making it free as it is so helpful for a small business like mine to look more professional! The customer service Therese was soo prompt to respond and helping in great detail. Thank you so much!

Muda Island
Indonesia
3 days using the app
Nova Apps replied September 10, 2024

So happy to hear our app is making a difference for your business! Thanks for the amazing feedback, and we're always here to help! 😊🌟
- Kevin & Nova Apps Team

August 21, 2024

Absolutely helpful app for my store. And I especially admire the assistance I received from Izzy regarding a few issues I had while setting up the app.

TIVADE
Estonia
26 days using the app
Nova Apps replied August 23, 2024

Thank you for your kind words! We're thrilled to be helpful and appreciate your shoutout to our support team!
- Kevin & Nova Apps Team

August 27, 2024

Absolutely amazing support. Jon was so patient and helpful every step of the way. Thank you Jon.

Coseva Advanced TRS & Fulvic | Cleanse Your Body | Detox TRS
Australia
2 months using the app
Nova Apps replied August 28, 2024

Thank you for the wonderful review! We're so happy to provide patient and helpful support. We're here for you anytime!
- Kevin & Nova Apps Team