Reviews (1,665)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

August 7, 2024

EJ was a great help getting me set up! Thank you!

Joy Dean Designs
Canada
7 days using the app
Nova Apps replied August 9, 2024

Thanks for your feedback! We're so glad we could help get you set up. 😊
- Kevin & Nova Apps Team

September 6, 2024

I have only installed the app now. It looks good on the site.
I had a few questions while setting it up and it was really easy to get help as they have a chat function. I immediately got all the help that I needed - explained in details so it was easy to follow the steps. i recommed this app.

TEKO eco life
Denmark
42 minutes using the app
Nova Apps replied September 9, 2024

Thanks for the great review! We're glad our chat support could help make your setup smooth. If you have any more questions, just reach out!
- Kevin & Nova Apps Team

October 15, 2024

Thank you very much for your help.

EcoLuxl
Bulgaria
2 days using the app
Nova Apps replied October 17, 2024

You're very welcome! We're here to help whenever you need. Thanks for reaching out!
- Kevin & Nova Apps Team

October 12, 2024

i would recommend this app compare to the other one,, that led me to install this app, i appreciated much the customer assistance given to me by mam izzy.. love it

Cheap Shope
Philippines
About 1 hour using the app
Nova Apps replied October 14, 2024

Thank you for your kind review! We're glad you chose our app and that our support team was helpful. We're always here if you need anything! 😊
- Kevin & Nova Apps Team

August 28, 2024

very kind and supportive replies within seconds

Storeefy
Pakistan
18 days using the app
Nova Apps replied August 29, 2024

Thanks for your feedback! We're glad to provide kind and speedy support. Here for you anytime!
- Kevin & Nova Apps Team

July 18, 2024

Jon, was helpful and could guide me very precisely with my issues. All sorted and good to go. thanks Jon.

VitalABC
Poland
3 months using the app
Nova Apps replied July 19, 2024

Thanks for sharing your experience! We're glad we could help sort everything out for you. If you need anything else, just reach out! 😊
- Kevin & Nova Apps Team

October 18, 2024

Everything Great !!!

Elemento ® - 3D printed footwear
Mexico
29 days using the app
Nova Apps replied October 21, 2024

Awesome to hear that! Thanks for the enthusiastic review! 🌟
- Kevin & Nova Apps Team

November 8, 2024

Great app and great customer service! They answered my questions right away and I was able to get everything sorted in just a few minutes.

Una Artesana
Philippines
25 minutes using the app
Nova Apps replied November 11, 2024

Thanks for the feedback! We're thrilled to hear our customer service was quick to assist and got everything sorted for you swiftly. 😊
- Kevin & Nova Apps Team

October 22, 2024

Jon provided exceptional support today, going above and beyond to ensure everything was handled quickly and efficiently. He was professional, friendly, and extremely helpful throughout the process. Thanks for the great service!

Jianime
Philippines
25 minutes using the app
Nova Apps replied October 23, 2024

We're so glad to hear about your exceptional support experience! Thanks for acknowledging the effort to go above and beyond. We're here to keep delivering great service! 🌟
- Kevin & Nova Apps Team

August 23, 2024

Rain was exccelent helping me, Amazing App

Mi tienda
Mexico
2 months using the app
Nova Apps replied August 25, 2024

Thank you for the great review! We're thrilled to hear you had excellent help and are enjoying the app. 😊
- Kevin & Nova Apps Team