BSS: B2B Portal, Quote, Net 30 , 117 reviews

We have been using their service for some time now. Their support is quick to respond and trying their best to solve the issues raised. They helped me install the app when I couldn't. App is easy to understand.

Although I am missing some features I wish is resolved in the future, which is more about shopify's issue. What I mean is that the product that is hidden shows up as a blank space on collection page and you have to scroll through multiple pages before you can see a product which is not hidden because of product sorting.

Great functionality, but could be more intuitive on the back end! Overall very helpful to our clients.

This app is incredible for B2B portal. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.

Customer Service rating: 5 stars

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have.

Joy and Jena have been so nice and helpful!

App Review: 3 stars
This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration.

The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.

A wide range of tools for the needs of the store, and the support is always ready to help me in all matters! Thanks for the great app

Being able to handle simple B2B functions like Net Terms purchasing without pushing to an enterprise-level subscription was hard to find, but this app provided what we needed at a very fair price. On top of this, app developer support has been excellent, even if it's on the other side of the globe and requires a 12-hour turnaround time. Thanks to Emma for that! Looking forward to exploring the other functions as our business continues to grow.

The BSS Team has been nothing but helpful with the setup process. They've answered all of my questions in a timely manner. They've also investigated and fixed any issues I had during setup, including some minor theme issues. I would highly recommend this app and the team that supports it.

We've added this app to our website quite recently and have already seen the benefits with customers positive reaction and experience using the Variants Order feature of the app.

We are going to use other areas of the app eventually, but so far are very satisfied with the clear changes it has brought to us.

When we started setting up the app, we did need some modifications doing so that it could conform to our exact needs, and as always, Jena and the team delivered in a professional, friendly and quick manner.

Would highly recommend!

I use this application and I would like to emphasize that it is very effective and of great help.

In addition, the support from the technical team (Jony, Jennie, Emma and Jocelyn) is excellent and exceptional.

Michel

Very fast response time during the hours of operation. Fast fix to multiple issues.