Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing B2B transactions and business efficiency with features like a unique customer portal, custom terms setup, and PO # purchasing at checkout. They appreciate its affordability, smooth performance, and easy Shopify integration. The support team is commended for their quick responses and problem-solving skills. The app is favored for streamlining invoicing and payment processes, offering net terms payment options, and improving store performance and customer experience.

January 4, 2024

I have had a wonderful experience with the products and the company. The products are top notch and the company is super responsive in getting back to me with answers to my questions.

Irving's Premium Foods
United States
4 months using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 21, 2023

Very good support from the BSS team that help us every with issue that we can have, best B2B app !

COTTON DIVISION - PARIS 2024
France
17 days using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 28, 2023

Great support! Actually the reason why I have decided to proceed with the BSS apps. Jocelyn and the team answer within hours and have given great support. Possibility to combine different apps from the same team is also great.

Blooms out of the Box
Netherlands
About 1 month using the app
BSS Commerce replied November 30, 2023

Thank you so much for your 5-star rating!

We sincerely appreciate your kind words about our great support, fast response, and fun combinations of apps. We are thrilled that you have decided to proceed with the BSS apps.

We are pleased to have you as a customer and we appreciate your support!

November 28, 2023

Emma and her team wonderfully help us with the requirements we need together with this app. Quick to their updates and thorough help. Great app and great people behind

Truebrands
United States
3 months using the app
BSS Commerce replied November 30, 2023

Thank you so much for the 5-star rating!

We’re incredibly pleased that you and your team have had such a great experience with the app and the updates were quickly fulfilled.

Your kind words mean so much to us!

October 12, 2023

I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth.
Kind Regards, Gary

Backtrack
Canada
3 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for your 5 star rating!

We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly.

We appreciate your patience and are grateful for your positive feedback.

January 9, 2024

muy buena aplicacion, y el soporte es muy bueno, siempre te solucionan los errores o solicitudes que desees.

ManikyurStore
Chile
About 1 month using the app
BSS Commerce replied January 21, 2024

Muchas gracias por una reseña tan valiosa.

Ha sido un placer ayudarle hasta ahora. Si necesita más ayuda, no dude en contactarnos nuevamente en "support-sbc@bsscommerce.com" y nuestros agentes estarán allí.

¡Desea que tu negocio esté bien!

October 19, 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
France
7 months using the app
August 16, 2023

If this app looks like it'll do what you want it to do, don't hesitate! The team behind BSS has given us the best service we've ever experienced on Shopify (over 8 years). Nothing is too much trouble. Based on our experience, they'll get you set up the way you want, to the best of their ability, and fast! They seriously deserve this 5 Star rating!

andAndrea Wholesale
United Arab Emirates
7 months using the app
BSS Commerce replied August 18, 2023

Thank you for your generous 5-Star rating, we appreciate your positive review!

We are absolutely delighted to hear that our team has provided you with the best service you have experienced on Shopify. We are committed to setting up our customers the way they prefer and strive to do it with speed and precision.

Thank you again for your kind words!

October 2, 2023

The app is good, but the support is great! They always get back to you quickly and do everything they can to help you. They go out of their way to make sure that you get the answers you need and are great with communication.

MG Laser
United States
4 months using the app
BSS Commerce replied October 5, 2023

Thank you for your generous 5-star rating!

We appreciate you taking the time to recognize the excellent customer support we offer. We're glad to hear that our team is always available to help you, and that we go the extra mile to make sure your questions are addressed in an efficient manner.

Thank you again!

May 16, 2023

We used this app in combination with their B2B/Wholesale Solution, to create a vendor portal store. The app is simple to use and it worked great! Some features we had to get custom-made and coded by the BSS team due to our specific use case. These customizations would only take a few days and the team outlined the entire build process before starting. The customer service is AMAZING, their team is extremely helpful and attentive to whatever issue you are experiencing and it gave us confidence in using their solutions. I would definitely recommend this app and the B2B/Wholesale Solution.

thorkitchendealerportal.com
United States
5 months using the app
BSS Commerce replied May 22, 2023

Thank you so much for the wonderful 5-star rating!

We are delighted to hear that you had a great experience using our app in combination with our B2B/Wholesale Solution. We truly appreciate that you took the time to leave such a detailed review and that you had positive experiences with our custom-made feature builds and customer service. We are so glad that you would recommend us and that you had a great overall experience. Thank you!