Reviews (137)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust B2B features such as Net Terms purchasing, Variants Order, Quick Orders, Re-Orders, and advanced customer account management. It offers a user-friendly interface with custom pricing and tax options, suitable for both simple and complex wholesale needs. The support team, including members like Emma, Jonas, and Jolie, is frequently praised for their quick and effective issue resolution and helpfulness with Shopify configurations. This app is noted for enhancing the wholesale user experience and improving merchant operational capabilities and brand reputation.

October 31, 2023

Great app and they have a fantastic support team that helps very quickly.

MiFi-hotspot
Netherlands
2 months using the app
January 9, 2024

muy buena aplicacion, y el soporte es muy bueno, siempre te solucionan los errores o solicitudes que desees.

ManikyurStore
Chile
About 1 month using the app
BSS Commerce replied January 21, 2024

Muchas gracias por una reseña tan valiosa.

Ha sido un placer ayudarle hasta ahora. Si necesita más ayuda, no dude en contactarnos nuevamente en "support-sbc@bsscommerce.com" y nuestros agentes estarán allí.

¡Desea que tu negocio esté bien!

December 19, 2023

you cannot do anything with the free trial. thats a joke. looking for a replacement for app that we have but obviously this will not help us figure it out.

Little Traverse Tileworks
United States
3 minutes using the app
BSS Commerce replied December 20, 2023

Hi there,

This is Jonas - Customer Support Lead from BSS Commerce. On behalf of the team, I'm so sorry for the inconvenience that you are facing with our app.

However, there seems to be some misunderstanding here regarding our app's trial period. Kindly understand that our trial will only be available if you subscribe for a plan. For example, if you subscribe for the Advanced Plan, you will have 14-day free trial and have access to features included in that plan.

In this case, hopefully you can give us another chance by re-installing the app so that we can help you with the setup and revise your experience with our app. Our team is eager to assist you much further to make use of the app for your business.

Looking forward to hearing from you again very soon!

February 2, 2022

Big thumb up to the app, the developer team - tech guys (Leorio) and the assistance (Steph) which are always very kind and able to help you. Great work guys

Area Rivenditori
Italy
Over 2 years using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 26, 2021

The wholesale apps are perfect for my overly complicated situation. Its why I went with them. They took the time, as they (Steph is amazing) continue to do for me even now, many weeks after the fact as I'm still leaning on them to help me brainstorm and implement custom modifications they always figure out for me how to make work. Steph has somehow never grown impatient with me.. or wait. Never shown the impatience I assume she simply must be feeling by now dealing with me. Just accommodating. Always. Still. Still! Oh and apps work wonderfully too. If they cannot, they will make it so (Tuli). Thanks ya'll

Triple Three, Inc.
United States
About 2 years using the app
BSS Commerce replied December 8, 2021

Thanks for your kind words.

Enjoy our B2B apps now and let me know at sales@bsscommerce.com or Live Chat in case you need further support from our team.

Best,

Steph and BSS Commerce Team.

July 26, 2022

App installed and working well, fits our needs and the tech support is excellent. Thank you for the App!

BEE Trade Buying Group
United Kingdom
About 2 years using the app
June 29, 2022

Setting up our wholesale store this app has some great functions and was easy to install. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result - update will follow if needed. Thanks as well to Jonas and the team that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (special thanks to Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang). Keep up the great customer support.

Dudes Factory B2B
Germany
Almost 2 years using the app
February 16, 2022

Great customer service always helping, taking note of customer needs and mods, good features, doesn't seem to affect page speed,

HoReCatarvike.fi
Finland
Almost 2 years using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 15, 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Amoreo
Netherlands
Over 1 year using the app
January 17, 2022

I use this app to set up quick order forms for my customers. The support from the Emma and the development team is fast and they were easy to work with.

Rondo Products
United States
Over 1 year using the app
BSS Commerce replied January 18, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!