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Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in managing both B2B and B2C operations on Shopify, particularly praising its ability to streamline wholesale processes and reduce manual tasks. The support team is noted for their quick and effective custom solutions, enhancing user experience. Regular updates add valuable new features, and the app integrates smoothly with Shopify, featuring a user-friendly interface that simplifies daily management tasks.
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Incredible support and response time! After searching extensively for a suitable B2B app extension, I found this app, which immediately met all my needs. When I required assistance understanding a feature and the app's capabilities, the support team was prompt and exceptionally helpful. Jonas, in particular, was outstanding, and I look forward to continuing our collaboration with this team in the future.
I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.
Thank you for your wonderful 5-star rating!
We are thrilled that you are very satisfied with the app, especially appreciating our excellent customer service team and their timely responses. We are glad that our agent, Jonas has provided you with thorough assistance, resolving most of your issues promptly. Your recommendation means a lot to us.
Thank you for your kind words!
This app works most of the time, and if there is any problems the team works fast to fix the problems.
No app is perfect, but a good team behind it helps a lot.
Thank you
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand.
Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
This app has everything you need to manage a B2B kind of business. But beyond the flawless features, the team is always available and skillfull, always ready to fix any problem. My favorite one is Louis, who I would always like to have by my side when managing these apps. I've installed all their apps for my B2B business and recommend them all to anyone who wants to manage this kind of business effectively.
Thank you so much for the amazing review! We’re thrilled the app helps you manage your B2B business effectively, and even happier to hear your kind words about Louis and the team — they’ll be overjoyed! Your trust in all our apps means the world to us.
Fabulous customer support and one of the easiest apps to use.
Very quick help. Thank you.
We have been using their service for some time now. Their support is quick to respond and trying their best to solve the issues raised. They helped me install the app when I couldn't. App is easy to understand.
Although I am missing some features I wish is resolved in the future, which is more about shopify's issue. What I mean is that the product that is hidden shows up as a blank space on collection page and you have to scroll through multiple pages before you can see a product which is not hidden because of product sorting.
There are many features that allow us to work in a way that suits our specific needs. The support team is always available and resolves issues promptly. Special thanks to Jonas for always being available and supportive.
Thank you so much for your kind feedback! We're glad the app’s flexibility is helping you meet your specific needs.
Jonas will be thrilled to hear your shout-out – we’ll make sure he sees it! We're always here if you need anything else.
Nightmare to set up. No support as they don't work weekends!
We’re sorry to hear that the setup process was frustrating and that you couldn’t reach us over the weekend. Our team doesn’t operate during weekends, but we’ve since followed up to provide full support.
Please kindly check your live chat messages — we’re ready to help make sure everything works smoothly now. And if you have any further feedback or ideas, don’t hesitate to reach out anytime.
Thank you for sharing your experience; it truly helps us improve both our app and support service.