Reviews (106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies managing affiliate programs. They value the efficient onboarding, extensive educational resources, and responsive customer support. Features like robust affiliate management, including tracking and payment systems, are also highlighted. Merchants credit the app with boosting their business growth through increased traffic and sales.
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Impact has made our paylay into affiliate marketing very seamless. Its really comprehensive and tracking all our outside publishers. The reporting and features are very extensive, its so many that I feel like we have not touched all features yet. . We use impact throughout the day and I find the customer support team very prompt and helpful with any issues we may have. Our account manager is very active and always ready to lend a hand to support us.
Thanks for the kind words, RoseSkinCo.!
We shifted from Partnerize to Impact and have never looked back. The direct integration means we no longer have to manually pass back transaction approvals, the platform is user-friendly and our account has great support.
Thanks so much, The Honest Kitchen! We're so happy that you're loving our Shopify integration and feel supported by our team.
Easy to implement and really user friendly to navigate in platform.
Thank you, Serenity Kids team! Happy to hear that you're finding our platform easy to use.
Easy installation. On-Boarding is very simple and were able to get partners set up very fast.
Thank you, Flag & Anthem team! Happy to hear that you were able to set up your partners quickly. Looking forward to seeing your program scale with us!
We transitioned from Rakuten to Impact, and are loving the success that we are seeing. Onboarding was fast and very user-friendly. We love the diverse mix of publishers that being on Impact allows us to reach.
Thank you, Maxi-Cosi team! Excited to hear that you're finding it easy to connect with publishers on Impact.
Overpriced. They lock you into 12 month contracts. Low quality affiliates in their marketplace. We started getting fraudulent orders for the first time in 6 years after signing up. I think if you're a large brand simply looking for a way to manage your existing affiliate payments, this would be adequate software, but you could certainly find a cheaper alternative on the Shopify app store if that's all you wanted. If you're looking to drive actual revenue from their affiliate partners, look elsewhere. So far this has been a huge loss of ROI for us. Wish we could cancel but they won't let us. We are not at all happy and they are forcing us to pay for this for another 9 months. Clearly a company that cares more about it's own bottom line than any customer satisfaction. Find an alternative.
Hi Otiem Team! Thank you for flagging this to us. Our team reached out to you directly to schedule time to review this feedback. Low quality affiliates and fraudulent orders are not the expected experience on our platform, and we understand why that could cause frustration with the length of your contract. Fraud is something that we take very seriously, and we'd like to review these affiliates and orders in detail with you.
To clarify our contract lengths - impact.com offers a month-to-month option for our Starter Edition, starting at $30/month for Shopify merchants. Our Essential and Pro tiers do come with 12-month contracts, and we do our best to be as transparent as possible about those terms during our sales process.
Fantastic UI and a great marketplace with established partners our brand is interested in partnering with. Impact has been everything we have been looking for and more so far. A big thank you to Roxanne and Nunzio for helping us onboard and getting us live in a timely manner.
So far it has been comprehensive to get started. Looking forward to seeing how it works out. Taryn has been great help in setup.
Very excited to start with impact.com. The platform sees easy to use and they have a lot of great publishers and influencers in there to work with that we are excited about.
Thank you, Jacaranda Living team! Great to hear that you're excited about the publishers and influencers in our marketplace. Looking forward to watching you scale your program with us!
Great support from Impact to get our integration finalised. I don't have a straight forward store and needed extra support from their tech team to confirm it was setup correctly. Jamie was really helpful in providing tailored support to complete the validation testing. The platform so far has been easy to use. Thanks Joel and Jamie at Impact
Thanks for shouting out Joel and Jamie, Ever Vessel! We're thrilled to hear that you've received great support from our team.