Reviews (106)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth Shopify integration, which simplifies managing affiliate programs. They value the efficient onboarding, extensive educational resources, and responsive customer support. Features like robust affiliate management, including tracking and payment systems, are also highlighted. Merchants credit the app with boosting their business growth through increased traffic and sales.

January 2, 2023

The starter plan does not give you the capability to search for partners. You also cannot work with reviewers or content creators. The only tasks you can give partners are promo codes. But the AI will sendS you applicants that do content reviews and influencers. You can NOT work with influencers on the starter plan. It is a hassle to upgrade your plan as you cannot do so with a live agent.

GlamMagick
United States
3 months using the app
impact.com replied January 4, 2023

Thanks for sharing your feedback, GlamMagick. One of our live agents will be reaching out to help answer any questions you may have about Starter Edition's capabilities and ensure you're able to take advantage of the platform's features.

Edited September 16, 2022

We haven't used the app in full yet so reserving one star to circle back on; however, the onboarding process was easy and seamless. Their support team - our contact was Enzo - was very helpful and quick to reply.

The Sill
United States
30 days using the app
impact.com replied September 23, 2022

Thank you for your review! We are grateful for the pleasure of serving you and meeting your needs. In case you need additional assistance, please don't hesitate to reach out to shopify@impact.com

September 13, 2022

Super simple onboarding process. The onboaring team, Enzo specifically, was really helpful and attentive.

Afloral.com
United States
About 22 hours using the app
impact.com replied September 23, 2022

Thank you ever so much for the feedback! I'm excited to know that you're enjoying our app and support.

September 11, 2022

Submitted a request to cancel my account on September 5, 2022. Now September 11, 2022, I still haven't received an update on my account cancellation. Not sure why it takes so long to simply cancel my trial membership. The UI of the app makes no sense, the functions are complicated and do not make sense. I continue to receive random emails.

Quros
Canada
impact.com replied September 23, 2022

Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. We are looking into this issue and hope to resolve it promptly and accurately.

June 18, 2024

EU Sihoo official Shop
Hong Kong SAR
5 days using the app
impact.com replied September 9, 2024

Thanks for the review, Sihoo team! We appreciate your partnership and look forward to seeing you continue to grow with us.

September 9, 2023

prestigioitaliano
Germany
About 5 hours using the app