AfterShip Order Tracking

Name: AfterShip Order Tracking
Brand: AfterShip
Rating: 4.5 (1213 reviews)

Pricing: Free to install. Free trial available.
Rating: 4.5 (1,213)
Developer: AfterShip

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Order tracking with branded tracking page, order lookup & AI estimated delivery dates.

AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.

Branded tracking pages with personalized product recommendations to boost sales
Automated email and SMS notifications to reduce complaints and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance

Popular with stores like yours: Based in United States

Languages

English, German, French, Spanish, and Italian

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Attentive
Gorgias
Klaviyo
Loox
Shipstation
Zendesk

Pricing

Free

Free to install

50 shipments/month

Features

1,100+ carriers integration
Service-level tracking updates
Order tracking dashboard
Branded tracking page
Carrier estimated delivery date

Essentials

$11 / month

or $108/year and save 18%

$1 for the first month, includes 100 shipments/month; $0.08 per extra shipment.

Features

Everything in Free, plus
Basic performance analytic reports
Email & SMS notifications

7-day free trial

Pro

$119 / month

or $1,188/year and save 17%

$1 for the first month, includes 2,000 shipments/month; $0.08 per extra shipment.

Features

Everything in Essential, plus
Product recommendation widget
Carrier & Location masking
Multilingual tracking pages & emails
API and webhooks

7-day free trial

Premium

$239 / month

or $2,388/year and save 17%

$1 for the first month, includes 2,000 shipments/month; $0.12 per extra shipment.

Features

Everything in Pro, plus
AI product recommendation
Product/Checkout page EDD
Advanced analytic reports
Custom domain for tracking page
+ more

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,213)

Overall rating

4.5

Counts per rating level

82% of ratings are 5 stars
1.0K
7% of ratings are 4 stars
85
1% of ratings are 3 stars
17
1% of ratings are 2 stars
9
8% of ratings are 1 stars
102

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants find this app valuable for managing shipments and enhancing the post-purchase experience with real-time tracking, instant notifications, and a customizable tracking page. It integrates seamlessly with Shopify, improving store professionalism. Setup is easy, and centralized tracking is efficient. Customer support is frequently praised for being responsive and helpful, with live support and troubleshooting calls appreciated for ensuring merchants can fully utilize the software.

April 22, 2026

After 5 years as a customer, we are done recommending AfterShip.

Our custom domains for both the returns portal and tracking page stopped working. We contacted support immediately and spent three months going back and forth with no real answer. After three months, they finally told us the feature had been quietly moved to the Enterprise plan, no notification, no warning, nothing. Our customers could not track their orders for this entire period.
AfterShip removes features from existing plans without telling customers, then sells the upgrade as the only fix. That is not how you treat long-term customers. We would not recommend this platform to any brand that takes its post-purchase experience seriously.

CDLP

Sweden

About 2 years using the app

January 23, 2026

The app has inconsistence performance with identifying the carriers from time to time, but the support is great: responding fast, providing insights into the system and not letting it go until everything is fixed!

Nofred

Denmark

About 1 year using the app