Shopify Messaging

Shopify Messaging

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
4.8 (4,823)
Developer
Shopify

Reach more customers and drive sales through email, SMS, and WhatsApp marketing channels.

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs.

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs. more
  • Send emails, SMS, and WhatsApp campaigns to customers directly from Shopify.
  • Use templates for timely updates, exclusive offers, product tips, and more.
  • Create branded emails faster by describing changes for Sidekick to make.
  • Automate your email and SMS marketing to reach customers at the right time.
  • Track results like click-through rates, conversion rates, and more.
Popular with stores like yours
Based in United States

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

  • Shopify Flow
  • Shopify Admin
  • Shopify Forms

Pricing

Choose the plan that best fits your business.

Free

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

Reviews (4,823)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, user-friendly email tool, especially for non-technical teams. They value its deep integration with Shopify data, automations (welcome, abandoned checkout/cart, follow-ups), and reliable delivery. Templates are praised as modern and customizable for newsletters, promos, and loyalty campaigns. Built-in analytics and strong ROI, plus generous free usage and cost savings versus tools like Mailchimp, make it a popular choice for small businesses.

November 8, 2026

Easy and convenient to use. I really like that you can directly link your products, collections, and pages (rather than having to copy/paste them in). You are limited on how many blocks you can add, but for the most part there are enough for a general newsletter.

Fantasy Fibers Yarn Co.
Canada
Over 3 years using the app
November 5, 2026

We are pleasantly surprised what you can do with this app. Happy to see analytics as well. I only wish it was easier to batch send segments rather than sending at once. Put that on my wish list!

KONZUK
Canada
About 5 years using the app
November 5, 2026

THE APP GUIDED ME TO MAKE IMPROVEMENTS I DIDN'T KNOW I NEEDED. BUT I WILL SAY I NEEDED THE ADDITIONAL HELP OF GROK TO BE ABLE TO COMPOSE AND SEND A WIN-BACK EMAIL. THE INSTRUCTIONS HERE WERE NOT COMPLETE ENOUGH FOR ME TO ACCOMPLISH THAT TASK WITHOUT ADDITIONAL DETAILED HELP.

LuckyFishArt
United States
Over 3 years using the app

Support

App support provided by Shopify.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

April 14, 2020

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, staff members, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Staff members

    Name, email address, phone number

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, store analytics, staff accounts, Online Store, Shopify admin, other services

  • Edit customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history

  • Edit discounts

    Discount codes and promotions

  • Edit marketing

    Marketing events

  • View store analytics

    Analytics, analytics overviews, reports

  • View staff accounts

    Staff account additional data, staff accounts

  • View Online Store

    Online Store pages, checking for web cookies and conversion tracking pixels, theme

  • Edit Shopify admin

    Email sender configuration, files, legal policies, Shopify Home

  • View other services

    Apps

  • Edit other data

    Brand settings, checkout settings, locales, price rules, billing

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