Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its AI-driven ad campaign optimization and real-time analytics. Its user-friendly interface, dual-platform functionality for Google and Facebook, and autonomous operation are appreciated. The support team is often praised for their exceptional service. Merchants report increased sales and conversions, decreased cost per click, and valuable business insights. The app is recognized for saving time and money, and its quick campaign creation and management. One-on-one support and training sessions are also found beneficial by some merchants.

August 10, 2022

this is a great app, especially for business owners that want to do everything them selfs in an easy way. the Adscail team helps more than you expect and I work very close with Nadav, he has a great amount of patience. he is very professional and knowledgeable. good luck!

Noam Nadiv
Israel
8 months using the app
September 6, 2022

I used Adscale for a couple of months and saw good results but I felt I needed some assistance to better optimise the campaigns. I reached out for help and I'm so glad I did. WOW. The customer service has been absolutely incredible and I'm already seeing better results after just 1 week. Rafael has been absolutely brilliant, going above and beyond, offering support over email or calls and has given me much more confidence in being able to scale my ads. Highly recommend!

The Kind
Ireland
8 months using the app
December 5, 2018

Quick and easy installation process. I could see on the ads page how my actual products will look like when advertised on Google Shopping and Facebook. We'll see what results it will bring.

shop deals EU
Czechia
8 months using the app
December 8, 2022

amazing support, rafeal helped resolve all my issues, highly recommend. 5 stars!!!!!! One of the best experience ive had with a shopify app ever!

Caviar Skazka
United States
8 months using the app
April 13, 2022

I tried this app instead of our agency and it really saved us tons of money.
Setting up the ads was a breez and we are currently on a 5X return so we are happy. Their support team is great.

Underzz
Israel
8 months using the app
Edited July 5, 2023

Ich kann die Software überhaupt nicht Empfehlen. Derzeit fühle ich mich wie einem Teilnehmer eines Beta Programmes.
* Sync Probleme. In den Channels die die Software verwaltet sehe ich nur Fehlermeldungen. Ich muss dann wieder auf Sync drücken damit der Fehler behoben wird. Auch Fehlermeldung bezüglich der Reichweite usw.
* Bis dato keine Conversations aus der App.
Der Support ist in der tat bemüht.
* Nach einem Meeting kam wurde dann behauptet das dass Budget zu klein war und die Zeit zu kurz.
------
Fazit: Ich habe die Kampagne jetzt selber bei Google aufgesetzt und erziele jetzt schon bessere Ergebnisse als mit dieser Software. Davor hatte ich nicht mal eine Conversation bei sehr hohen ausgaben. Auch das Anlegen der Campagne ist scheinbar auch nicht so toll. Rat vom Profi war eine andere Form zu wählen. Dann kann man es selber machen.

Auch kam kein dem Gespräch raus was die Software eigentlich macht. Das einzige was die App kann ist Budget von A nach B Transferieren. Ab das einem 120 Euro im Monat wert ist mag ich zu bezweifeln. Mal davon abgesehen von den ganzen anderen Problemen.
------
Letzte Nacht bekam ich eine neue Meldung von Facebook wegen einer neuen Kampagne, Die App hatte ich war deinstalliert. Hat allerdings scheinbar trotzdem noch Anzeigen hoch geladen. Die Anzeige stammt definitiv nicht von mir und hat nun sehr viel kosten verursacht.

4PetsWithLoveCo
Germany
10 days using the app
AdScale replied June 28, 2023

You have been running for a short period of 5 days - during which Facebook received traffic and clicks - Pmax campaign has just begun to show traffic and wasn't given enough time to show results. We discussed on a call and we explained new campaigns might take some time to show results due to a learning phase common for new campaigns. To show good results we need to generate a decent amount of traffic to the site - so budget and time running the campaigns is a major factor of showing results.
We are confident that with a little more time running the campaigns you will see the results you expect

November 9, 2022

Rafael H has been an amazing support. I am a new shopify website owner and i have been using Adscale from day 1 . Adscale has taken the complexity of trying to market your business through its amaznig automated service. Already i am seem sales and more conversion. What is even more amazing is the 1 on 1 support i had from Rafael i was so happy Rafael offered to help get the best from my site. I didnt have to do it alone. Thank you Rafael you're amazing!

BBPD
Australia
8 months using the app
April 22, 2021

The app is easy to use, intuitive and smart. But the secret weapon is the team behind it. Fantastic support, friendly and bespoke approach tailored to the needs of the shop. Highly recommend!

Age of Innocence
United Kingdom
8 months using the app
January 31, 2021

This app is very useful, since I started working with it, it helps me sell more, They provide each costumer with a personal agent who helps and answers every question with a lot of patience. And helps my campaign to work much better than before.

eatgoodshop
Israel
8 months using the app
December 2, 2021

Really great support, I'm seeing results and am able to get a great overview on what's working and what's not. It's easier to navigate than business manager

Loop Living | Hanging Planters & Indoor Plant Decor
United States
7 months using the app