Reviews (521)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on ROI, conversion rates, and audience targeting, noting a boost in sales and more efficient ad spending. Its AI-driven features, automated budgeting, and detailed analytics are praised for ease of use and effectiveness. The app supports ads management across multiple platforms and integrates smoothly with Shopify. Excellent customer support further enhances the user experience.

April 18, 2019

Suport delay to answer.They try to get money from my bank account without infom me before and with unknow amount.I need to know what amount need to withraw and i want to have control on my bank account.Later they toll me that i can st my daily budget but the budget button on this app is with black color and not work.Disapointed.

Fashion Jewellery Shop
Greece
5 days using the app
AdScale replied April 18, 2019

We sincerely apologize for the experience you had.

Our app doesn't take any charges without informing you first. You have full control over your budget and you set your ...

April 23, 2019

Signed up and nothing has happened for a week. Ever since I added the app, their pixel screwed up my existing FB campaigns.

Hey Little Scout
United States
7 days using the app
AdScale replied April 24, 2019

We sincerely apologize if you had a bad experience with our app.

We'll be happy to schedule a call with you and help with solving any issue relevant to your account or ...

September 22, 2020

Ad scale is pretty easy to use and navigate through. The targeting options are crazy. You get to see options not available with the normal Ad managers

Teacaff
Australia
6 days using the app
May 16, 2019

Just installed Adscale. Extremely easy to set up, almost too easy! Time will tell if it is a great app. I have to give 3 stars for now as I will not know how great the app is till traffic starts coming to my site. Stay tuned.

LoveSpoon Candles
United States
6 days using the app
August 3, 2019

Stay out as far as you can, do not install this app.
I've been quite happy finding this app, however my happiness ended very quickly. Basically no support - i've sent 3 reports to support within the last 7 days, I've recieved 1 reply with template pasted that did not even depict my issue. My technical issue has not been resolved (after activating trial period pop-up with trial period offer ...

Sabor Gourmet - smak tradycji i natury
Poland
4 days using the app
AdScale replied August 4, 2019

We sincerely apologize for the experience you had with the app.

However, we would like to clarify a few matters that you mentioned in the review and apparently are ...

February 17, 2019

Fácil de instalar, he puesto el mínimo gasto para empezar. vamos a ver si funciona!
Parece una herramienta potente

Extraordinarios Cuarenta
Spain
5 days using the app
March 29, 2019

The Adscale team has been awesome in helping resolve issues and setting up the app. The set up is easy and you can get started quickly.

YOONYQ
Switzerland
5 days using the app
March 22, 2019

I just signed up for the app, to bring in sales . Hopefully this works and I won’t regret it........

Parish Rose'
United States
4 days using the app
December 9, 2023

Cannot connect facebook, and the numbers do not make up for 150e a month
goodbye

Be Proud of Insanity
Latvia
3 days using the app
AdScale replied December 11, 2023

Thank you for your review. Our main goal is to make our customers satisfied and our support has contacted you to resolve the Facebook onboarding issue.

October 9, 2020

I am sure this is a great app, however... within 2 days of having the app my facebook ad account was disabled for 'unusual activity' on my account. I'm sure there are better apps, as I have used similar ones in the past and have never had this issue.

Honey Twenty Two
United States
3 days using the app