Reviews (583)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizability, user-friendly interface, and top-notch customer service. It's ideal for managing complex product options and enhancing product listings, especially for stores with many product variations. The app is praised for its smooth performance, reasonable pricing, and its ability to boost sales and improve product option visuals. The support team is commended for their quick responses and readiness to add custom code for specific needs.

August 28, 2017

Great app and awesome help! Highly customisable and work with all apps, albeit with some workarounds...but it works!

Chibebe Au
Australia
Over 1 year using the app
October 11, 2021

I have been searching for so long for an app that had the customization I needed for my product add-ons. I needed to customize each product in a unique way and this app was the one to do it for me! It is extremely user friendly which made set up a breeze. When I had a small issue with an error when adding items to the cart I reached out and the customer service I received from Dmitry was outstanding! He was so fast to respond and got to work on it right away! Not only did he fix my issue but he also helped me customize it even more for the look I was going for! I highly recommend this app for not only the easy customization and reasonable cost, but the customer service is top notch! Thank you for your help Dmitry and for a great app!

Succ It Up Buttercup
United States
Over 1 year using the app
Edited February 29, 2020

Very powerful app with clean visuals on the front end. Tried every "product options" app on the market for a full 2 working days and went with this one in the end. The rest of the apps all lacked something fundamental, or had conditional logic glitches. Have already received substantial commentary from customers praising our newly launched product page. The only feature I'd wish for to make this app perfect is "AND" logic on top of the already implemented "OR" logic.

Coaxius
United States
Over 1 year using the app
Mageworx replied March 2, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

The "AND" logic will be added in the next app update soon.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

May 25, 2021

I've tried a number of custom option apps on here and this one is by far the most flexible and full featured. But on top of that their customer service is very responsive and helpful with making coding changes to the implementation or solving any issues that come up. Very highly recommend!

Sock+Key
United States
Over 1 year using the app
February 18, 2020

Great features, easy to learn, good docs and highly responsive technical support - even during trial period. Nice one.

Country Life Furniture - Quality Interiors
United Kingdom
Over 1 year using the app
June 5, 2020

We are typically against adding apps to our store, but custom development was REALLY expensive, so we tried every customization app out there and aside from live preview (which really doesn't work that well on the other apps anyway), Advanced Product Options provides the best and most comprehensive functionality. We are able to get very deep in the conditional logic for our products, and it has allowed us to add a better user experience. The best part of our experience so far is the amazing customer service provided. They handle every question quickly and have done tons of little tweaks to make the app work with the user experience we are trying to provide on our store. 100% recommend!

Black Diamond Laser Design, LLC
United States
Over 1 year using the app
Mageworx replied June 8, 2020

Hello,

Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure.

Have a great day!

April 5, 2022

Great app!
We host our shops on Etsy, and could not get the kind of customization of options that we wanted. This app helped us to limit the options that were available, based on other options that were chosen.
Also, any time I have had an issue they have been quick to respond and resolve it. Would recommend this app.

HouseProud Goods
United States
Over 1 year using the app
June 1, 2022

I needed a different format of variants because of customisation and tested out a few variants apps. Only Advanced Product Options met my needs. What made the biggest difference was the support I got from their team. Valentin (thanks again!) and Angie were extremely supportive and responsive in helping me get the options to display correctly. I could give them collaborator access to help configure the parts I didn't know how to do or did wrongly, so I really appreciate their support.

Ping's Bling Pens
Singapore
Over 1 year using the app
April 7, 2022

Max stars for sure! They have taken it to a next level with their customer support. Most helpful, friendliest and fastest support I have ever witnessed. They literally help with everything regarding the app, whether it is the set up, some design problems or something else. I didn't find any other app with that many option possibilities and they helped me reach my desired goal very quickly and conveniently. Thank you for premium value!

thefuut
Estonia
Over 1 year using the app
October 7, 2021

App is easy to use and works well. Support responds quickly and is very helpful in finding solutions.

One Beat Medical
United States
Over 1 year using the app