Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance product variants and handle complex configurations, making it ideal for build-to-order businesses. It's recognized for its user-friendly interface, excellent functionality, and features like conditional logic, image swatches, and inventory tracking. The support team is commended for their prompt and effective solutions, and the developers for their responsiveness and customizations. Many find the app's benefits far outweigh its cost, making it great value for money.

October 4, 2023

The app is working perfectly fine, easy to setup. And the service is great!

Slotenmarkt
Netherlands
5 days using the app
March 1, 2023

I love the app! It has many amazing features. Easy to use and communicate with the developers who are always very helpful and quick to respond, which is so important! The best part of it is that the app is customisable and developers are able to do this for you. A few new features will be added in the app, hopefully soon, which will make this app ideal for those who have many variants! Just want to stress again - customer service is superb!

Anya Sushko Handbags England
United Kingdom
Over 1 year using the app
September 20, 2018

I use this app to help us provide customized options to our clients. The price was a deciding factor for us as well, allows us to do what we need without it having a high cost. I like that I am now able to indicate which options are out of stock. I gave this app 4 stars because there is always room for improvement. One option that would be great is if, once you select a customized option if that one disappeared and was replaced with the next question/option, otherwise the form becomes quite long and not as visually appealing. Other than that, the app is great.

FLEUR de REINE
Canada
Over 4 years using the app
Edited January 20, 2023

Angelika and Dmitry were extremely helpful with the install and any changes i requested. The app works perfect for what we needed. Our products have extensive options and SKUs. This app lays it all out in a very simple easy good looking format.

Takes some effort, but overall is a workable option for generating products with multiple SKUs.

Extreme Turbo Systems
United States
About 3 years using the app
April 17, 2020

I used this app to provide a mix and match option to our product pages - it looks great, works great and the team have gone above and beyond to make any customisations I asked for without additional costs. Highly recommend. The only thing it doesn't do is work with the multiple currency feature of some of recent themes (like debut) so I had to install a separate app to add that functionality back in, not ideal, but result is the same.

Roodle
United Kingdom
Over 2 years using the app
Mageworx replied April 17, 2020

Hello,

Thank you very much for your feedback! We appreciate it. We are working on a new version of this app with many new cool features and improvements, including beautiful interface. We will test all popular themes to make sure everything will work correctly out of the box. This update will be released soon.

Thank you, once again, for your kind words.

Have a wonderful day.

Edited August 10, 2018

Great App, easy to use. I had an issue though within the cart but Developer fixed it for me

Coascent
United States
Over 2 years using the app
October 13, 2018

This app has helped me to provide a greater amount of personalisation for my products than I thought was possible. I requested them to change the charge per character to ignore the spaces, and they changed the app within a few days, which I thought was excellent service.
They are very responsive to requests of support / additional information, and would not hesitate to recommend.
If I were to be picky, there are some limitations which I have found, which they have said will be improved in the next few months.

Oak & Ribbon
United Kingdom
Over 1 year using the app
April 7, 2019

Love the app, it's the best in the market place. They need to optimize their app however, product correlations and option set duplications are a bit limited and clunky.

I've sent in a request about this, hopefully they work on it. Still the best around.

Sugarboy's
United States
Over 1 year using the app
Mageworx replied April 8, 2019

Thank you for taking the time to leave us a review! We are also working on the new app version with the enhanced user experience. Feel free to get back to us if you have any suggestions.

June 28, 2019

This app is the only one that offer a solution to the product option we wanted to provide on our website, which was very specific (surprised it had this functionality!). Support has been great and very responsive. Only reason given 4 stars is the product option take 1-2 seconds to buffer onto the product page. If it was instant, I would have given 5 stars.

Mobilebeat
Australia
12 months using the app
May 31, 2019

I used this app to help me reconfigure the layout of my products. The customer service is amazing! The only thing I wish they had is a step by step tutorial for the different variations in which the app is able to be utilised. I couldn't figure it out from the manual instruction alone, so I hired a tech to do it for me.

Saviland Beauty
United Kingdom
11 months using the app
Mageworx replied May 31, 2019

Thank you for your kind words! We are happy to receive your positive feedback. Currently, we are working on the next version of the app with a completely new introduction tutorial. Hope to meet your expectations soon.