APO Product Options, Variants

APO Product Options, Variants

Reviews (619)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex product configurations and customizations, crucial for stores with personalized products. It enhances shopping experiences by allowing various options directly on product pages, such as text inputs, inventory management, and conditional logic. The app integrates seamlessly with Shopify, and its customer support is noted for being responsive and effective in resolving issues, enhancing its reliability and functionality.

March 18, 2025

This APP use to be great. It did everything we needed for a company that sells personalised items but now it creates variants and products that are unneeded through this mws_apo_generated thing, my online store does not look good as there are sizes and colours that are duplicated. As someone in South Africa we do not get instant support. I understand that there are time differences but they ...

Giftwrap Shop
South Africa
7 months using the app
Mageworx replied March 21, 2025

Hello,

Thank you for sharing your feedback, and we sincerely apologize for the difficulties you've experienced. We understand how important it is to have a seamless ...

March 28, 2025

Doesn't allow you to track inventory and show when a specific option is out of stock. It used to but doesn't any longer.

REK LLC
United States
Mageworx replied March 30, 2025

Hello,

We’re sorry that the app doesn’t meet your current needs.

You’re right - the legacy version of our app did include a feature that allowed assigning stock to option ...

February 13, 2023

This app USED to be great! It was the only one I could find which was able to handle the advanced product configurations that I needed for my store. However, this past week apparently something happened which caused items which were configured with the Advanced Product Options app to not be able to be added to the cart.

I had no idea there was an issue with the app, I only noticed that my sales ...

Single Length Golf
United States
About 5 years using the app
Edited November 17, 2023

BEWARE. We've used this app for 5 years. They recently updated the app as the older app was having issues where customer's weren't getting charged for options even though they showed on the order. The new approach resolves that, but it opens up some serious issues:
1. Products with options can't have their inventory tracked. This was not told to us when we migrated. It is in "development" (and ...

Wabi Cycles
United States
About 5 years using the app
October 30, 2023

Read the review by Wabi Cycles, it says exactly everything I want to say. The app worked GREAT for years, but then it became buggy, and after a month, its still not fixed. Their new version of the app doesn't track inventory! Its also incompatible with a shipping app I use.
They updated the app, broke it, and now I'm moving to another app. Don't fix what ain't broke!

PokuPoku Studio
United States
Over 3 years using the app
Mageworx replied November 15, 2023

Hello,

Thank you for taking the time to review our app.

We do understand your concerns and are truly sorry the new app version wasn't a good fit for you.
The app upgrade was ...

Edited May 14, 2022

very bad & non-effective customer service, you can't trust them and they will make you lose customers & money.

CARRON PARIS
France
Almost 3 years using the app
Mageworx replied November 6, 2020

Hello,

We’re sorry to hear of your less-than-satisfactory experience with the app and hope you will accept our sincerest apologies.

We do understand that the fact the app ...

September 21, 2023

As many others say this app USED to be great. For the second time in a row now we tried to update the app to the new version and the second time was as bad as the first. And mind that every time it doesn't work our configurator is down, which means our products are worthless.

So comes the second try they send me again instructions how to do this and I am getting ready at a little down time and as ...

CherryTree Inc
United States
Over 2 years using the app
Mageworx replied September 22, 2023

I'm sorry you had a bad experience with the migration. Migration to the new app version is a delicate matter, especially for complex app configurations. Therefore, we always ...

Edited August 6, 2019

8/6/19 - This application was working great up until a week ago. After submitting a help ticket, it took over a day to get a reply. Each email reply would take them the next day to reply and the issue is still not resolved even though we provided access to review our Apps and Orders. The "Upload" feature is not passing the file through to our Orders consistently. We can see the file path through ...

Qmadix Online
United States
Over 1 year using the app
Edited February 14, 2023

It's a real mess with the currency change. The app does not change the currency correctly, so it keeps the value in swedish crowns but changes the sign to USD, Euros or whatever but the value is the same. Ridiculous. They say it's the theme, but it's not. Not only that, the variables cannot be changed / sincronized with translation, so your variable names will remain the same, meaning customers ...

Pauly Beds Scandinavia
Sweden
About 1 year using the app
Mageworx replied December 19, 2022

Hello,

We appreciate your feedback and do understand your concerns.

But unfortunately, no app provider can guarantee 100% app compatibility with all the theme elements or ...

September 1, 2017

This app was amazing at first. I thought it was the solution to all of my Shopify options problems. That being said.... I continue to have issue after issue with this app. Mageworx is great to investigate and solve problems, but it takes them roughly 24 hours to respond to an email, which is the only way to contact them. I am paying $15/mo for a product that has gone down at least 3 times in less ...

Vacation Tees
United States
About 1 year using the app