Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and ability to handle complex product configurations. It's praised for its user-friendly interface, mobile compatibility, and effective inventory tracking. Many commend the customer service for its efficiency and responsiveness in resolving issues and assisting with customizations. Merchants find it offers great value for its cost.

March 23, 2018

The team was very fast and helped me perfectly. The application works very well. I recommend.

Laboutiquebysix
Belgium
3 days using the app
April 7, 2020

Lots of options to customize and provide a better shopping experience for the customer. Very fast and friendly customer support on top of that!

PeakBelt
Germany
3 days using the app
Mageworx replied April 7, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a great day.

June 14, 2018

This app is brilliant! The customer service is amazing and always get back to you within 24 hours. Highly recommend!

Ivory And Stone
Australia
3 days using the app
January 2, 2022

I tried many other apps for product personalization, and this one is the only one that worked out of the box. All the other forced me to mess with code and wasting a lot of time. These problems might be a coincidence, but still, this app would've saved me hours of work.

Mave Store
Italy
3 days using the app
June 30, 2022

This app is superior to other product option apps I've tried — finally a solution to not having a duplicate product in checkout! The support team works fast and has been very helpful with answering questions. Highly recommend!

Print for Jaqua Realtors
United States
3 days using the app
May 22, 2018

The support team was very helpful.
I highly recommend them!

The Initial Workshop
Mexico
3 days using the app
October 7, 2021

Install the app. Then continue reading my review.
It's that good. Great functionality and superb customer support. Price is also good compared to other inferior apps. Price/quality this one is the best in it's field.

coffeecafeBE
Belgium
3 days using the app
July 26, 2020

I use this app to allow customers to add embroidery or other customizations to their products.
This App allows you to:
charge per character
have multiple templates which can 'overlap'
add images for your custom options (font or color etc)

Install was done by them & turn around was very quick
Price is great! I used to have an app that charged 3 times as much with not even 1/2 the features & capabilities

Doesn't seem to slow page load speed!

My only critique is that they can work on upgrading the item assignment aspect to have more logic / automation.

Judaica Spot
United States
3 days using the app
Mageworx replied July 27, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

September 22, 2021

Perfect! Couldn't ask for more from their support. We needed some custom changes to the app for our website so the app would work the way we wanted. Nothing was too much trouble and within 48 hours of downloading the app they had done a custom install for us with several rounds of feedback and updates to the look and functionality of the app on our site. I really couldn't have asked for more from Dmitry. He really went above and beyond to make sure we could get exactly what we needed from the app. Highly recommended!

Pixie Bell Sweets
United Kingdom
3 days using the app
September 1, 2021

Just from using the free trial, the support team has been super helpful and responsive to address my needs. The UI is.suoer intuitive and easy to use.

Synth Palace Demo
Canada
3 days using the app