Reviews (279)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs such as dimensional weight and multi-origin shipping. Features like multi-box shipments and custom shipping rules, along with integration for negotiated carrier rates, enhance shipping accuracy and efficiency. The customer support is frequently praised for its responsiveness and customization assistance. The app is noted for improving operational efficiency and seamlessly integrating with Shopify.

Edited September 13, 2022

This has been the best, most flexible shipping app for my company. We ship nearly all our items in their own, unique shipping cartons. Each one has a different size and we have thousands of items. We need customers paying the correct rate for shipping, and this has been the only app that easily and consistently handles it. For us the crucial functionality this app provides is:
1. Ability to designate a product to ship in multi-box shipments and provide weights/dims for each box.
2. Ability to designate a product to "ship alone" so it is rated for it's own shipping label
3. Ability to have some shipping methods ignore dimensions in the shipping rate calculation.
4. Ability to add markups or designate free shipping at the product level.
Nothing else out there handles all of this. Additionally, support has been very helpful and even put in place some customizations for us since we have a few non-standard shipping rules.

Secret Compass
United States
22 days using the app
April 6, 2023

The app works great! I have contacted support many times and Burt has been so helpful. If you are looking for a shipping rate solution I would highly recommend Advanced Shipping Manager.

Weaver Livestock
United States
22 days using the app
June 28, 2018

This seems to work, but it required assistance.
It does NOT work if you use a MAC.

And, the reply time for assistance is more than 2 days and counting....

Bighammerwines Com 2
United States
Almost 2 years using the app
June 7, 2016

Awesome piece of software, even better phone support. Highly recommend this app if you need to install multiple shipping zones and carriers on your store. Totally takes the headache out of the task and it's super simple to use, too.

Civilianprep
United States
19 days using the app
Edited March 29, 2022

We've been using this app for about a year. Any issues or questions we've had have been quickly addressed by the support team. There does not seem to be a limit to the number of shipping rules you can have. The only thing I would advise to watch for is if you are using the app across multiple stores. If you have two stores open in separate tabs and then open the app in one store, all the shipping rules are copied over to the other store. We have separate shipping rules depending on the store, so we've taken great care to avoid this. Overall, I think the app works very well for our needs!

CTA, Inc.
United States
About 1 year using the app
March 31, 2023

Amazing support experience -- Burt has been so responsive. He helped us diagnose an issue with our database and helped us correct it, same-day. Great app and great support team to work with.

Attachments King
United States
15 days using the app
February 17, 2020

My business wouldn't be ale to function without ASM! Literally the best shipping app there is out there. Trust me I've tried them all. Not only that, but their customer service is second to none. If you have a store that has any sort of shipping rules, ASM is a must.

KP Pigments
United States
13 days using the app
Edited February 28, 2023

Great shipping app with flexibility to meet many use cases. When all other fulfillment apps have turned down our requests, Dan and the team at Advanced Shipping Manager were able to accommodate our custom requirements to get the job done right. Thank you all again for enhancing our shoppers experience and being so prompt, consistent and easy to work with.

Chamonix Skin Care
United States
12 days using the app
July 10, 2018

We've been a King Webmaster customer for over 10 years. We recently switched from one platform over to the Shopify platform. We were pleased to find King Webmaster had the Advanced Shipping Manager app available for Shopify. Our shipping needs are very complex. We ship with USPS, FedEx and by Freight. Some of our items ship free, some a certain flat rate to some states and additional rates to other states. We also have products drop shipped from a few of our vendors. Advanced Shipping Manager handles all those situations and more. On top of that the customer service is fantastic. If we didn't subscribe to Advanced Shipping Manager we'd be paying way more every month in lost fee's to the shipping companies. Advanced Shipping Manager is worth every penny!

Truvu Aquariums
United States
12 days using the app
August 28, 2018

This app is the best for live shipping quotes and item-based restrictions.

Higherstandards
United States
12 days using the app