Reviews (273)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex shipping scenarios, including multi-box and oversized items. It allows for shipping rule customization, free shipping offers on specific products, and integration with non-Shopify carriers. The customer service is praised for its quick response and problem-solving skills. However, some find the initial setup challenging. It's recommended for those needing full control over shipping and possessing some technical skills. Suggestions for improvement include clearer setup instructions and an in-app spreadsheet editing feature.

April 17, 2017

Great app. Great support--we have a particularly hard configuration..

Caltonnutrition
United States
About 1 month using the app
May 1, 2015

If you have variables set up under your product list and each of those variables means shipping more boxes, this is the only app that I've found (and I've tried quite a few) that will work. My system used to calculate 5 boxes at 10 lbs. each, as simply one item at 50 lbs. However, there is a huge price discrepancy between shipping one item at 50 lbs. and 5 items at 10 lbs. Advanced Shipping has fixed my problem and I couldn't be happier. In addition, the support I received from them was amazing. I have no programming experience whatsoever, however, Burt was able to walk me through the process and made it easy for me to understand. At $75 per month, the app is expensive, but well worth it, because it's going to save me money in shipping costs.

Dispensary Packaging
United States
About 1 month using the app
August 29, 2018

A great app if you sell dimensionally weighted product via Shopify. Great support as well!

Seaviewglobal
United States
About 1 month using the app
September 11, 2014

Shipping a refrigerated and dry product line across the country is not a "simple logic" task. ASM offered friendly support, useful suggestions, and a scale-able solution that helps to expand the logic and build dimension into our web pricing structure. Most importantly, it's reasonably priced, does what it claims to, and is simple to use. It will win the year for us, this year, for web sales.

Olympic Provisions
United States
About 1 month using the app
May 20, 2019

App works great and the service is top notch! Adds a lot of customization ability that you can't pull off via Shopify's built-in features.

Rajeff Sports Customer Portal
United States
About 1 month using the app
December 15, 2022

Great shoutout to Burt for helping me resolve all my inquiries super promptly! I couldn't be more satisfied.
Definitely THE best Shipping App on Shopify Store, and by far the best customer support as well! Whatever your shipping logic is, Burt will definitely help you out!

Extremely grateful!

Partify
United States
About 1 month using the app
October 22, 2020

Awesome support and they really have the flexibility of doing any adjustments to your particular needs. Is the perfect solution when you have multi-locations not only domestically (US) but internationally like our case in Europe. Great APP and highly recommended.

www.allprintheads.com
United States
About 1 month using the app
January 29, 2016

This shipping app is the best one I have ever seen. We are able to offer shipping delivery quotes as "get it by" and we can have a lot of customizations that make our customers so happy and they make us so happy! The app developers spent a lot of time helping me learn the system and getting everything right for my store. We are flying along now - love this - you have to get it! Thank you!!!!!

Nutrition Education Store
United States
About 1 month using the app
April 24, 2017

We have a very unique business in that we sell large volumetric items as well as live goods. Burt was able to solve all our problems. We have 3 different shipping origins and depending on what the customer orders it can consist of dry goods from one origin, live goods from another that requires overnight, and other dry goods from another origin.

I highly recommend Advanced Shipping Manager for those who have more than 1 origin, or just have tricky shipping. The customer service is above and beyond our expectations. We had a sale over the weekend and our shipping methods were not setup properly. Wrote a quick email and they were able to fix the problem!

A+!!!

Buceplant Com
United States
29 days using the app
December 22, 2020

I can't say enough about Advanced Shipping Manager. We just started using it and it has been everything we have been looking for in a shipping app. ASM immediately solved our biggest headache when it came to shipping ... proper box selection. I can say without hesitation this app will more than pay for itself for us just by quoting shipping rates for the correct box. I am confident that with the 'points system' we will no longer have orders where we lose money on shipping because the rate was quoted on a smaller box than we actually had to use. The customer service has been great. Burt was very thorough in the on-boarding process. And, Dan has been tremendous to work with on a few follow up questions since implementation.

Seaside Seafood
United States
26 days using the app