Reviews (273)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex shipping scenarios, including multi-box and oversized items. It allows for shipping rule customization, free shipping offers on specific products, and integration with non-Shopify carriers. The customer service is praised for its quick response and problem-solving skills. However, some find the initial setup challenging. It's recommended for those needing full control over shipping and possessing some technical skills. Suggestions for improvement include clearer setup instructions and an in-app spreadsheet editing feature.

October 5, 2015

Extremely powerful and customizable. We offer shipping via UPS, Fedex, USPS, LTL, offer free shipping over a certain order total for qualified items, and Shopify wasn't able to offer this level of flexibility out of the box. Thankfully ASM offers all of this and more.

Fast Lift Parts
United States
About 2 months using the app
June 27, 2022

Super happy with this app. The ASM team was also super helpful and quick when it came to implementing some custom shipping rules. Highly recommend!

Carnivore Club CA
Canada
About 2 months using the app
May 12, 2021

We sell products via UPS, USPS, and LTL and shipping quotes have always been an issue for our industry until I found ASM. I tested a couple of other shipping apps that were either too basic or no support. ASM has it all for me. Burt and Dan have been so helpful in helping me set up my store. They are even working on a customization just for my needs (at a fee but worth it). This is so far the best company that creates apps for shopify that I have worked with.

All Security Equipment
United States
About 2 months using the app
September 8, 2014

King Webmaster has worked hard to create this sophisticated program. It's powerful and I believe it's a must-have for any website. It accurately calculates shipping. If shipping is wrong, it's probably something you've done wrong. Burt is always willing to help when there are issues. The seamless integration with a Yahoo store is easier, however it works well with Shopify also. Having to upload the CSV file every time products change would be the only drawback. In the past, we were calling our customers and making shipping adjustments because our website couldn't accurately calculate shipping. Once we integrated the Advanced Shipping Manager, it has greatly reduced those number of calls. It's a long process before you'll get everything perfect. We still occasionally make adjustments on markups when we find a product with information that needs to be changed. I'm sure we will always be making adjustments here and there. You must think of other fees you may incur if you drop ship an item, etc. Overall it's a great program.

SnowCone.com
United States
Almost 4 years using the app
December 2, 2016

I have nothing but good things to say about this app. It is not cheap but I could not find any other way to get my shipping the way I needed it on my site. Without Advanced Shipping Manager I wouldn't even been able to use Shopify at all.

It did take a lot of work to get setup but I have over a 100 custom box sizes and Advanced Shipping Manager made it possible. I worked with Burt and I have nothing but good things to say about him as well.

Thanks Advanced Shipping Manager!

Dekokast
United States
Over 3 years using the app
June 24, 2022

This app has been so great for us. It allows us so much customization. The one minor issue that came up they were so quick to follow up and and get resolved. The customer service is top notch.

Microfiber Wholesale
United States
About 2 months using the app
September 10, 2020

Awesome, very responsive customer service! The program is pretty intuitive and the combinations of shipping rules are endless. We have a lot of quirky caveats to our shipping options so using ASM is a huge help!

ENO
United States
About 1 month using the app
May 9, 2022

ASM has been a great tool for our business and has really streamlined our freight shipping. The team has also been fantastic to deal with and has taken all of our crazy ideas and turned them into reality!

The Cabin Place
United States
About 1 month using the app
April 7, 2022

Our store has a complex SKU and product fulfillment profile, and Advanced Shipping Manager has all the tools and functions that let us tailor our shipping to our business needs. The support that Burt and Dan provide is top-notch, and they are easy to reach and provide past support.

Green Paper Products
United States
About 1 month using the app
May 7, 2021

Excellent app which pays for itself tenfold through savings in shipping to remote regions which Shopify will not allow you to differentiate between here in the UK. Top class support - very impressed!

FitSupplies
United Kingdom
About 1 month using the app