Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and effective for setting up and managing affiliate programs, leading to increased referrals and sales. It offers detailed reports, high customization, and handles complex settings well. The app is praised for its responsive customer support, affordability, and resource knowledge bank. Features like different commissions for different products are appreciated. It also aids in boosting social media presence and engagement.

August 15, 2023

So far so good. Just testing for the moment, but looks great. Lifetime Commission option is something we've been looking for to help with a nagging free trial issue for affiliates. Carina on the Support Team helped us get our test off to a solid start and we're impressed with what we've seen. Will report back after deployment.

HIG-Dev store
United States
13 days using the app
Secomapp replied August 18, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

September 25, 2023

When utilizing a multi-store setup, certain advanced features, like "auto-generated coupons," aren't shareable across all stores. The providers require separate subscriptions for each store to access these features. Even if you're willing to invest more, some of these advanced functionalities aren't integrated across platforms. This results in multiple coupon sets that aren't universally applicable, as well as distinct media libraries and multiple MLM structures for commission calculations.

PosterfyAI.com
Canada
4 months using the app
Secomapp replied September 27, 2023

Hi there. This is Stark from UpPromote support. Thank you for sharing the feedback. Each store you have is considered a separate store, so there's no way 1 subscription can be used for all stores you have. That's just how our pricing plan works, and it applies to all users generally.
Regarding different data syncing between connected stores, we do have a plan to develop it very soon. We will let you know as soon as there are any updates on it. Thank you very much for the suggestions.

Best,

October 20, 2022

I'm leaning the app now so I will get back with you to tell you how it becomes better so I really cant tell you yet how it will work out yet sorry

JUSTANOTHERLYNK
United States
3 months using the app
Secomapp replied October 21, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

July 14, 2023

good

cookingo
India
About 1 month using the app
Secomapp replied July 21, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

July 24, 2022

Die App an sich ist ok, nur bekomme ich nach über 30 Tage noch immer keine Affiliates. Was kann ich tun?

Secondhand4KIDS Kasecha magasin de vêtements de seconde main au Luxembourg
Luxembourg
7 months using the app
Secomapp replied July 25, 2022

Hi there. This is Stark from the UpPromote team. We understand that it might take a while for starters to start getting affiliates as well as sales. We've sent you some suggestions in order to get more affiliates joining your program. We also have an offer that could get your program a good boost. Hope to get your response soon.

Cheers!

April 27, 2022

It has been mostly spam and coupon sites that signed up to be affiliates, not actual influencers or referrals. There is also not a way to see who we have and havent messaged to become an affiliate through the platform, which seems like it should be an easy fix.

Garsnett Beacon Candle Co.
United States
3 months using the app
Secomapp replied April 27, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We've just message you via the in-app chat channel. Please check that out. We hope to work with you to resolve the issue. Cheers!

September 20, 2021

I use it for affiliate program don’t have to day say still busy setting up.still trying to understand how it works but so far so good

GSPsensation
South Africa
9 months using the app
Secomapp replied September 20, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

April 8, 2022

The App is awesomely easy to install. Price is not affordable if you do not know if the campaign ll have success.

Twitter Bikes
United States
About 1 month using the app
April 2, 2020

I am trying this app out. I am finding it difficult to navigate and set up. It continues to open additional windows and I can't get back to where I was previously. Unsure about this app.

Chickadee Way
United States
About 3 years using the app
Edited March 6, 2020

This rating was updated in order to address the new features that auto-detect language based on an affiliate's location. If the affiliate's location is different from English speaking countries, this feature will not work unless you upgrade to a professional plan, there is nothing more that justifies helping affiliates do there work seamlessly while expecting to be charged $49.99 USD /month just to unlock such feature whilst the app in itself has questionable grammar! I will elaborate below.

We noticed that the default sent email options are not grammatically structured and thus should be reassessed. The app otherwise works as intended but unfortunately, we wouldn`t recommend this app for an established business that has more than 600 active referrals! You may find it suitable to develop software that would, in turn, save you the cost of third party applications later on! Do your math and thank us later.

EK2.ca, Inc
Canada
About 3 years using the app
Secomapp replied March 10, 2020

Thank you for your feedback.
We have added "Multi-language for affiliate account" feature for free version :)