UpPromote Affiliate Marketing

Great app for starting your first ambassador program. Has all the basic functionalities you'd need to get your program off the ground and running. The biggest plus is the excellent customer service. Maya, in particular, is speedy, efficient, and willing to help with any question.

It lacks some of the more advanced features you see in competitors', but you can't beat the price, especially if your only motive is to get an ambassador program out there and not waste any time. We were with a competitor previously, and their customer service would take days to respond, with very little action. We really appreciate how quick everyone is to help here!

Customer support is really fast to help, need a few minor work arounds if you're not willing to move off the free plan initially - but all doable.

UpPromote is great! The site is easy to navigate, and the resources it offers are great. It has been great so far building our affiliate program with it. Mina from customer service has been SOOO patient and has been sending us the info we need while guiding us.

Mina with support team is really helpful and on the spot on getting issues resolved. Support team overall has been great.

Really helpful

Good app but too expensive with the monthly fee plus overriding commission on sales. I had to remove it and went with another app.

This app has been great so far. It's been a really great experience so far. The support is amazing!! Mina helped us today and it was super easy to get things sorted. I will say, it's not as clear/organized as it could be for set up. I think for what we're paying monthly it could probably have some more detailed features such as for gifts and motivation I'd love to see some more automatic structure around bonus commissions - like setting them up for a 2 week period that automatically turns off after a set time.

There are some issues with the app itself. I created a list and sent it to customer service who said all the items I discussed they have IT working on. It has been months though and I haven't seen those changes.

Examples would be when refreshing the screen it doesn't keep you on the screen you're at, it boots you all the way back to the beginning. The back arrow does the same, even though it has a back arrow for you to press when you are getting additional details on a referral, it boots you all the way back to the first page. This requires the user to have to really pay attention to the page they were on in order to get back where they were. Its a time suck.

The customer service team though has been spot on and very helpful. They always take their time to really show me exactly what I need. SELINA and NICK are all I have worked with and they are 5 STARS for sure.

If the app fixes the back arrow or refresh button, it would get 5 stars as well.

Nice app! I’m using the free plan, but I miss many features that are only available in the professional plan (which is very expensive for me now). For example, I can’t download invoices for my payments. However, the customer support is very fast and responsive — thank you, Mina, for your help even during the weekend!

Nick should get paid more, he's the best staff member by far and will go out of his way to help you. 4 stars though because there is some sneaky paywalls in this app that you'd never guess was there until you're fully invested. Tread carefully.