UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,997)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective management and tracking of affiliate sales, which boosts business growth. It features a user-friendly interface and easy setup, ideal for newcomers to affiliate marketing. Key functionalities include managing referral codes and customizing affiliate pages. Its seamless Shopify integration and exceptional 24/7 customer support, especially via live chat, are also highly praised.

October 18, 2024

I'm writing this review just of my experience with my niche store. The only good thing was the live support. U can do pretty much nothing without paying 30$ a month for the basic plan. After paying I used all their reccomended apps and setup my affiliate program, but had no affiliates for a week. It's really not a good app for niche stores, or if you're a beginner. After buying the subscription a lot more apps pop up to 'increase affiliates' that are 89$ a month. So personally they just want to make as much money from you and there is no guarantee to find affiliates. I added 1 star because of the live support, wich is actually on every app but okay.

Benelux Shops
Belgium
5 days using the app
April 3, 2024

Seems like it should work well but the yellow check doesn't go away after creating a text checkout?

SquatchSurvivalGear
United States
12 months using the app
UpPromote replied April 22, 2024

Hi there. This is Stark from UpPromote support. Following our recent communication, you confirmed that the issue was not originating from UpPromote. We really hope that you share your experience specifically regarding UpPromote and refrain from referencing any other applications. Your feedback is highly valued as it helps us continuously enhance our services. Thank you for using UpPromote.
Regards,

January 14, 2020

Pretty expensive for only 50 referrals a month. Absolutely not worth the price as there are others that have unlimited for half the monthly price

Power of Mjolnir
United Kingdom
Over 1 year using the app
UpPromote replied January 14, 2020

Thanks for your feedback.
We set our pricing rules based on general market pricing as well as the value that we can bring to all merchants.

Our team always care and listen to customers in order to optimize user experience, we also do regular research to update new features to meet users' requirement and make sure the system would run seamlessly with high accuracy. And i believe it's the reason why you're still using our Growth plan so if you think of any suggestion to our team about pricing plans, just feel free to send us an email to support@secomapp.com

*Update: We have just increased referrals a month for our plans:
Free version : from 30 to 200 referrals / month
Growth version: from 50 to 300 referrals / month
Pro version : from 300 to 600 referrals / month

The price doesn't change.

December 3, 2023

I am giving this 2 stars because of the very low quality of affiliates they allow to sign up on the platform. Mostly foreign coupon sites inquired. Further, I do not believe they have remotely the number they claim. I sell a fairly common mens fashion product. Yet when I search for affiliates there was only ONE affiliate that turned up. An amatuer with no audience. The tools might work fine, I don't know. But if you are signing up because there is a great base of quality affilaites to contact, don't bother.

Bristol Aviator Watches
United States
Over 1 year using the app
UpPromote replied December 10, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. We built UpPromote as a tool for users to build and manage the affiliate. Although the app does have some features to support users get more affiliates, providing affiliates has never been a main point of the app. However, we do have ambition of making our own network. Therefore, improving the Marketplace will be our focus in 2024. We hope that in 2024, we can show you what we can do with it.
For now, I hope you can keep enjoying the app. In case you need assistance with finding affiliates, feel free to reach us via the in-app chat.
Cheers!

Edited October 26, 2020

Be aware of that sometimes google ad orders appear on affiliate orders too. Also a couple of my very old b2b orders appeared like an affiliate order. Which I made the agreement via phone than the customer visited the website organically and made the purchase. I have sent many screenshots and emailed them about these issues and the reply was "These referral orders are tracked probably because the customer clicked on the affiliate link before" Well, I have tracked them, and both Shopify analytics and google analytics disagree with you. 3 stars because I used it for free and I still have little doubts about if they were right or not. I removed the app. Wish you luck.

9to5shop
China
About 1 year using the app
March 31, 2022

Hi, I have running my Shopify shop for more than one year. I do Dropshipping, recently Shopify needed me to provide BRC or tax document. I was retired and a sole propriator, no above document, so I cannot use the Shopify payment in my shop.
Now I want to change the mode to do Affiliate marketing, so I have no experience on UpPromote, but I believe I can learn it fast. If it can help me gain profit, sure I will rate it good.

Kakas-collection
Hong Kong SAR
About 1 year using the app
UpPromote replied April 6, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

Edited January 5, 2020

I set up my account with them I just want to test it before I leave a review I will write another review once I see results.

Foldables
Saudi Arabia
10 months using the app
October 27, 2022

The recent changes made to this App are not great. Affiliates struggle to see their networks. The App does not open directly anymore.

Amaryllis Apparel
Canada
8 months using the app
UpPromote replied October 28, 2022

Hi there! I'm Stark from UpPromote Support. Thank you for the insights. The recent change is just the beginning of our huge plan for UpPromote in the near future. We're aiming for a much greater user experience by developing a whole new app interface embedded in Shopify. With that, you can easily navigate UpPromote functions and Shopify admin sections all in one page/browser tab. We hope to get your empathy on this temporary change as we believe the next changes will definitely be worth your patience. Thank you very much <3

Edited March 3, 2020

I feel like this is too hard to set up and should be much easier. I can't figure out easy things like telling people the important details about the program before they sign up.

Page A Day Math
United States
6 months using the app
October 19, 2023

I have not receive any sales through it yet

ReemohAccessories - Unleash Your Inner Shine
Saudi Arabia
3 months using the app
UpPromote replied October 24, 2023

Hi there. This is Stark from UpPromote Support. I do understand the frustration of waiting for affiliates to start bringing sales. We're here to help starters like you. I've just sent you an email with some recommendations. Please take a look at it and we can discuss further.
Cheers!