UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,943)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust affiliate management features, including customizable emails, affiliate registration, and effective sales tracking. The user-friendly interface and simple setup cater to beginners, while the professional design aids in monitoring marketing performance. Customer support is praised for its responsiveness and 24/7 availability with a live chat feature, making it a valuable tool for enhancing affiliate marketing efforts.

July 16, 2024

Barney was very helpful! Great CS.

The Youtube video tutorial links are outdated b/c they showcase the "old interface" of managing settings from the website merchaant acct, instead of managing all the settings within the shopify app. It was very confusing for me and wasted a lot of my time. please take them down, not helpful.

Philosopher Foods
United States
27 days using the app
January 1, 2024

Not any results!

Dragon's Gemz
United States
10 days using the app
UpPromote replied January 7, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. We've sent you some follow-ups, so please check your email as well as the in-app chat channel.
Cheers!

October 19, 2020

trying out the app to see how well it works. Will reveiw again once i try the app to see how fast support gets back to me.

Gooseberry Natural Feed Global
United States
About 3 years using the app
UpPromote replied October 20, 2020

Thanks for your feedback, my team has been back to you the moment we received your support request. It seems that the problem you mentioned no longer happens, if you have any other questions, just feel free to reach us at support@secomapp.com

Edited March 6, 2020

This rating was updated in order to address the new features that auto-detect language based on an affiliate's location. If the affiliate's location is different from English speaking countries, this feature will not work unless you upgrade to a professional plan, there is nothing more that justifies helping affiliates do there work seamlessly while expecting to be charged $49.99 USD /month just to unlock such feature whilst the app in itself has questionable grammar! I will elaborate below.

We noticed that the default sent email options are not grammatically structured and thus should be reassessed. The app otherwise works as intended but unfortunately, we wouldn`t recommend this app for an established business that has more than 600 active referrals! You may find it suitable to develop software that would, in turn, save you the cost of third party applications later on! Do your math and thank us later.

EK2.ca, Inc
Canada
About 3 years using the app
UpPromote replied March 10, 2020

Thank you for your feedback.
We have added "Multi-language for affiliate account" feature for free version :)

April 2, 2020

I am trying this app out. I am finding it difficult to navigate and set up. It continues to open additional windows and I can't get back to where I was previously. Unsure about this app.

Chickadee Way
United States
About 3 years using the app
June 20, 2021

I got this app in hopes that their marketplace would help attract affiliate marketers. I haven't had any hits since subscribing a little over a week ago. Hopefully the app will come through on that front. I'm only offering this review now because UpPromote asked me to do so. I'd love to offer a higher rating. I suspect this app may be better for managing affiliate relationships that you bring in yourself. Maybe something to think about before subscribing to pay the monthly fees if you don't already have affiliate marketers lined up.

Rocky Knoll Farm
United States
Almost 3 years using the app
UpPromote replied June 20, 2021

Thank you very much for your honest words. Since the businesses are all different and unique, it's best for merchants to recruit their own affiliates instead of getting affiliates somehow given to them. As a tool to manage affiliates and track the referral orders, we still have features which could help you to reach more affiliates than usual. We would recommend you to use other channels (e.g. social media, email, etc.) to promote your affiliate program for the best result. Anyway, we'll try to promote your program via email sent to affiliates on our Marketplace. I hope that would help you to get some affiliates soon. Please feel free to reach us again at support@secomapp.com if you need our assistance. Cheers!

Edited September 5, 2019

So far so good. Would like to use it on another site of mine however by the time I completed my test on my current site they started charging for the features I need.

ZenRooted CBD
United States
Over 2 years using the app
UpPromote replied September 6, 2019

We are sorry for your discomfort but we did send email to inform all old users who installed app before 3/9/2019 that they can still use it FREE with all features, only users install app after 3/9 would follow the new pricing update (a FREE plan is still available but would limit some advanced features).

Updating to paid plans is a crucial path in our development process to motivate our resources to improve the app better, hope you would understand.

Edited September 27, 2020

(Updated my 1 star review below)
I installed this app based on the install count and good reviews. But the experience thus far is not good. I can get it to work with help from the support desk people. (They are excellent)
But honestly it is cumbersome to setup with little if any control over the look and feel.
Nothing is automated. Affiliates can not link to products from their dashboard they must manually cut and paste links to products.
Setting up the rules in counter intuitive for Discount codes, you must go out of the app into Shopify to set it up then back into the app and try understand the translated english.
The media down loads do not work for affiliates. (Now Fixed)
The embed codes generated are not linked to the affiliate. (Fixed)
Sharing to Linkedin the affiliate code is missing. (Fixed)
The Affiliate dashboard can not be edited to make it nice and user friendly. There are no QR codes or easy ways for the affiliate to make friendly url. (Fixed)
It's all manual requiring admin to do each one via Shopify admin redirects then add them to the App. (Testing) So for USD49/mth I feel like it's old software long overdue for a rebuild.
Knowing the country of origin of the developers might explain a little more of why the language is confusing.
Anyway, it works... but I'm not convinced it's actually rated accurately by others.
(Update...At USD$50/mth it should be a polished finished product.
It's not. .
It lacks the fulll MLM features and simplicity available in other apps. But the support team fixes issues fast.)

RED Boardriders ™
New Zealand
About 1 year using the app
UpPromote replied September 17, 2020

Thank you so much for your feedback. My team has reached you immediately to fix any issues you ran into. We appreciate your suggestions to improve our system, we are working hard day by day to make the app more convenient. And thank again for still choosing us and helping us clarify your ideas.

April 12, 2020

Whoever designed this is not fluent in English. There are lots of grammar and spelling mistakes. There should be no reason for this. Lots of editing is needed.

GuudWEAR
United States
About 1 year using the app
Edited March 11, 2020

因為沒有好的統計和管理方式,一直無法實施會員機制。期待它能實現我的會員管理,讓我的的業績提升變的更加輕鬆。但也期待他能在功能設置上面能變的更加簡便,這樣會更好。因為沒有好的統計和管理方式,一直無法實施會員機制。期待它能實現我的會員管理,讓我的的業績提升變的更加輕鬆。但也期待他能在功能設置上面能變的更加簡便,這樣會更好

Senselife
Hong Kong SAR
About 1 year using the app
UpPromote replied March 11, 2020

您好,我们的应用程序在主仪表板中具有分析系统,可让您跟踪联盟的业绩。在功能设置,我们还提供了分步指南和清单拱您遵循。此外,我们也为您提供详细的文档。如果您对我们的应用程序有任何问题,请通过以下电子邮件与我们联系:support@secomapp.com. 祝你有美好的一天!